Joshua Daniel

Experience

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  EVENTION - Subsidary of Amazon

  Jan 2014 - Sept 2015

  Project Coordinator

  Led inventory procurement, return processes, and event scheduling, ensuring seamless artist management. Coordinated with Percept on business development and directed project planning for Sunburn festival launches.

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  Amazon

  Sept 2015 - now

  • Drive PMO process from inception to completion and improved overall program efficiency by 95%.• Coordinate all project inputs with several functional/technical directors, managers, project core teams, and project staff to formulate appropriate project tools, processes, and methodologies• Currently my portfolio spans across 30+ diverse ALEXA customers in categories such as - Streaming services (Prime, Netflix etc.), Smart Auto (Ford, GM etc.), Home automation (Ring, Nest etc.) andRobotics (Kiva bot, Boston robotics etc.) • Conceptualized a cost reduction program and identified 40% missing effort amounting to 160K transactions and $240K/month being saved• Drove an optimization program which resulted in save 270+FTEs/month and ~$150K/month savings.• Recipient of Amazon Eureka: Inventor Award, Amazon Above and Beyond Award & Amazon Extra Mile: Customer Obsession AwardPortfolio:TTS/ASR Domain slotting, Ground Truth Defect rate reduction, Audio Transcription, Entity Resolution, Semantic Parsing, Ring Video Annotation, Speaker Identification, NLU Ontology, Audio Event Detection, Presence Detection, Answer Quality Assessment, Contextual Speech Annotation, Product advisor Annotation and AWS Live Translation to name a few Show less • Provided strategic direction, leadership, and project governance for new site ALEXA end user launches, which successfully supported a population of 100K+ end-users across EU, APAC and Americas regions. Led 70+ direct reports; teams and departments spanning 300+ indirect reports across multiple geographic time-zones to implement complete PMO lifecycle from inception to completion, effective resource planning, resulting in the successful completion of company projects• Strategically supervised the project execution teams to ensure on-time and cost-effective completion of projects, saving the company 15% YOY and $250K+ in project costs.• Revamped SOPs, made strategic recommendations to enhance org wide information dissemination, communication flow, and administrative support systems delivery to support program/project alignment Show less • Used statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction of Alexa AI Models. • Recipient of Amazon Star Performer, Amazon Extra Mile, Quality & Velocity champ awards for displaying exceptional Deliver results and Ownership. • Conceptualized and drove ML improvement initiatives such as Model revamping Program, Grain noise cancellation Program which resulted in 70+FTE save and 60% Alexa model improvement. Show less

  • Senior Manager - ALEXA programs

    Jan 2018 - now

  • Program Manager

    Nov 2016 - Jan 2018

  • Project Lead

    Sept 2015 - Nov 2016
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  Canadian Tire Corporation

  May 2022 - now

  Sr. Manager - Director of Programs

  • Currently handling a robust IT Portfolio involving Legacy Modernization of the 100-year-old enterprise involving Gen AI, Infrastructure, People and SDLC across on/offshore 200+ FTEs • Spearheading a $15M+ legacy modernization program, leading enterprise-wide transformation, reducing OPEX, building contingency reserves, and enhancing operational leverage by optimizing existing assets at Canadian Tire.• Reporting to SVP and Delivered strategic presentations / WBRs to CTO and CIO, articulating portfolio performance and milestone updates Show less