
Rocio Burboa
Project Analyst

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About me
Manager at MGT
Education

Pontificia Universidad Católica de Chile
1999 - 2004Civil Construction ENGINEERING
Experience

PDI Chile
Jan 2007 - Jan 2011Project Analyst• Formulated and evaluated internal projects such as renovating police stations and police equipment acquisition; worked on approx. 15-20 projects annually.• Compiled relevant data for each project, cleaning, organizing, analyzing and preparing the data to be included in reports in a clear and effective method using tables, graphics and comparative charts.• Developed cost-efficient infrastructure and equipment acquisition projects intended to optimize government resources and social benefit; resulting in savings of government resources.• Monitored the development and compliance of projects; developed reports; identified deficiencies and proposed remediation, working with professionals at all levels of the organization.• Responsible for developing projects in 4 of the 15 regions of Chile, and other nationwide projects. Successfully obtained government approval and resources for implementation.• Created nationwide project for acquisition of police equipment; succeeded in obtaining government approval and funds. Show less

NYC Department of Small Business Services
Nov 2012 - Aug 2023• Lead a team of 3- 5 people.• Established strategic direction and goals for the M/WBE program to accomplish objectives.• Oversee work of the Division’s compliance officer, including fulfilling the Division’s responsibilities regarding completion of the annual compliance audits and agency utilization plans.• Coordinate internal and external data requests and analyses.• Ensure integrity of data generated internally in the Division and collected from outside sources.• Collaborate to develop content for reports, talking points, press releases, and public hearing testimony.• MS Dynamics Product owner for the division: - Acted as liaison between Program Managers, Division Executive and IT teams to refine the product and incorporate features based on business and program units’ needs. - Partnered with IT to drive and manage the solution development process and ensure the product team understands the direction and vision. - Collaborated with different teams to discover and deliver the best solution to the need presented by the product team lead and the business unit. - Represented the division in daily scrum meetings and perform UAT in Staging environment of new features affecting the division. - Train division staff in new systems, features and best practices. Show less • Developed annual, quarterly, monthly and ad-hoc reports for the City Hall and Mayor concerning the performance of NYC government agencies in their utilization of Minority and Woman owned Businesses (M/WBE). Used analytical tools such as Excel and Access.• Liaised frequently with the Mayor’s Office of Contracts (MOCS) as well as internal teams to ensure the highest quality data standards and timeliness to meet strict deadlines as required by law.• Pioneered the development of metrics used in extensive legislation changes.• Maintained and analyzed large data sets (400,000+ rows) of procurement contracts awarded by different NYC government agencies in an Access database, including data cleaning and uploading of the information.• Assessed and evaluated the performance of the Division of Economic and Financial Opportunity through Key Performance Indicators which are delivered to the Mayor. Software used included Excel and Oracle CRM.• Spearheaded the creation of complex formulas in response to compliance of NYC Local Law 1 of 2013.• Elaborated and maintained standard operating procedures (SOPs). Show less • Developed annual, quarterly, monthly and ad-hoc reports for the City Hall and Mayor concerning the performance of NYC government agencies in their utilization of Minority and Woman owned Businesses (M/WBE). Used analytical tools such as Excel and Access.• Liaised frequently with the Mayor’s Office of Contracts (MOCS) as well as internal teams to ensure the highest quality data standards and timeliness to meet strict deadlines as required by law.• Maintained and analyzed large data sets (400,000+ rows) of procurement contracts awarded by different NYC government agencies in an Access database, including data cleaning and uploading of the information.• Assessed and evaluated the performance of the Division of Economic and Financial Opportunity through Key Performance Indicators which are delivered to the Mayor. Software used included Excel and Oracle CRM.• Spearheaded the creation of complex formulas in response to compliance of NYC Local Law 1 of 2013Elaborated and maintained standard operating procedures (SOPs). Show less • Aggregated and analyzed data on procurement contracts from various sources using a variety of methods and processes; checked for completeness, reasonableness, accuracy and comparability with other data, analyzed data; prepared summaries and reports for an annual comprehensive external publication. • Maintained Access database, including data cleaning and uploads of procurement contracts awarded by different NYC government agencies. • Prepared tables, charts, graphs and statistical reports of the performance of NYC government agencies regarding the utilization of Minority and Woman owned Businesses (M/WBE). Show less
Executive Director
Mar 2019 - Aug 2023Senior Data Analyst
Jul 2015 - Mar 2019Data Analyst
Sept 2013 - Jun 2015Data Analyst
Nov 2012 - Sept 2013

MGT
Aug 2023 - nowManager
Licenses & Certifications
- View certificate

PH125.2x: Data Science: Visualization
Harvard UniversityJan 2020 - View certificate

PH125.1x: Data Science: R Basics
Harvard UniversityAug 2019
Honors & Awards
- Awarded to Rocio BurboaSBS Exceptional Service Awards- The Excellence Award NYC Small Business Services Jan 2020 Has distinguished him/herself by going above and beyond to support the mission and work of the Agency. Exemplifies a deep commitment to the Agency through strong leadership, contribution of time and energy, and superior service to the City of New York. Creates, manages, or advances projects, policies, or programs that bring various parts of SBS together to improve processes and increase efficiencies. Serves as a role model for others in the Agency through their commitment to… Show more Has distinguished him/herself by going above and beyond to support the mission and work of the Agency. Exemplifies a deep commitment to the Agency through strong leadership, contribution of time and energy, and superior service to the City of New York. Creates, manages, or advances projects, policies, or programs that bring various parts of SBS together to improve processes and increase efficiencies. Serves as a role model for others in the Agency through their commitment to expanding the Agency's reach, impact, and making a positive difference for SBS staff and external customers. Show less
- Awarded to Rocio BurboaSBS Exceptional Service Awards- Extra Mile Award NYC Small Business Services Dec 2016 One of SBS’s unsung heroes; consistently goes above and beyond without fanfare. Fills in when and wherever needed and always performs at a high level. Takes initiative to solve problems and improve work situations without being prompted. Demonstrates reliability, perseverance, and focus on results. Help others by sharing knowledge of Institute practices and resources or job-related skills.
Volunteer Experience
Volunteer
Issued by Rochelle Park Public Library on Sept 2011
Associated with Rocio Burboa
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