Dineo Malatji

Dineo Malatji

Internal Sales

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location of Dineo MalatjiCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Senior Account Manager at Axiz (Pty) Ltd

  • Education

    • Tshwane University of Technology

      2010 - 2010

      math and science

    • University of Limpopo

      2011 - 2015
      Bachelor’s Degree computer science
  • Experience

    • Dell Technologies

      Aug 2016 - Aug 2019
      Internal Sales

      below are not limited but my everyday duties • Customer query acknowledgment/dispatch and resolution.• Sending pricing to customers• Assist with processing of orders• Ensure all data, tracking and feedback is updated on my tracker• Collect feedback from systems and by requesting status• Insure correct and uniformity of data and billing• Assist with resolution of customer’s technical challenges and queries • Conduct actual system transactions e.g. MWD, credit notes, new accounts, credit increase• Collect feedback from systems and by requesting status updates from external/internal stakeholders• Liaising with necessary stake holders (accounts/finance) to ensure timeous payments and invoicing.• Client Retention• Liaise with relevant departments internally to ensure customer query resolution• Account and pipeline accuracy Show less

    • AxizWorkgroup

      Sept 2019 - Nov 2019
      Sales Consultant

      below are not limited but my everyday duties • Customer query acknowledgment/dispatch and resolution.• Sending pricing to customers• Assist with processing of orders• Ensure all data, tracking and feedback is updated on my tracker• Collect feedback from systems and by requesting status• Insure correct and uniformity of data and billing• Assist with resolution of customer’s technical challenges and queries • Conduct actual system transactions e.g. MWD, credit notes, new accounts, credit increase• Collect feedback from systems and by requesting status updates from external/internal stakeholders• Liaising with necessary stake holders (accounts/finance) to ensure timeous payments and invoicing.• Client Retention• Liaise with relevant departments internally to ensure customer query resolution• Account and pipeline Show less

    • Axiz (Pty) Ltd

      Dec 2019 - now
      Senior Account Manager
  • Licenses & Certifications