Dineo Malatji

Experience

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  Dell Technologies

  Aug 2016 - Aug 2019

  Internal Sales

  below are not limited but my everyday duties • Customer query acknowledgment/dispatch and resolution.• Sending pricing to customers• Assist with processing of orders• Ensure all data, tracking and feedback is updated on my tracker• Collect feedback from systems and by requesting status• Insure correct and uniformity of data and billing• Assist with resolution of customer’s technical challenges and queries • Conduct actual system transactions e.g. MWD, credit notes, new accounts, credit increase• Collect feedback from systems and by requesting status updates from external/internal stakeholders• Liaising with necessary stake holders (accounts/finance) to ensure timeous payments and invoicing.• Client Retention• Liaise with relevant departments internally to ensure customer query resolution• Account and pipeline accuracy Show less

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  AxizWorkgroup

  Sept 2019 - Nov 2019

  Sales Consultant

  below are not limited but my everyday duties • Customer query acknowledgment/dispatch and resolution.• Sending pricing to customers• Assist with processing of orders• Ensure all data, tracking and feedback is updated on my tracker• Collect feedback from systems and by requesting status• Insure correct and uniformity of data and billing• Assist with resolution of customer’s technical challenges and queries • Conduct actual system transactions e.g. MWD, credit notes, new accounts, credit increase• Collect feedback from systems and by requesting status updates from external/internal stakeholders• Liaising with necessary stake holders (accounts/finance) to ensure timeous payments and invoicing.• Client Retention• Liaise with relevant departments internally to ensure customer query resolution• Account and pipeline Show less

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  Axiz (Pty) Ltd

  Dec 2019 - now

  Senior Account Manager