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Joginte Pintea

Joginte Pintea

Internship

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location of Joginte PinteaVilniaus, Lithuania

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  • Timeline

  • About me

    Global Relationship Manager

  • Education

    • Utenos Adolfo Sapokos Gymnasium

      2004 - 2008
      High School diploma

    • Vilniaus Gedimino Technikos Universitetas

      2008 - 2012
      Bachelor's degree Logistics, Materials, and Supply Chain Management

      Activities and Societies: Union of Students, Logistics project manager in Students regatta 'Neries Regata'

  • Experience

    • Seafront Group AS

      Jul 2011 - Sept 2011
      Internship

      Responsibilities:• To get acquainted with jobs in logistics, chartering, oil and energy projects, agency, etc. • Taking care of invoices and customs declarations.

    • Western Union

      Nov 2011 - Sept 2024

      Responsibilities:• Support Western Union business owners and Customer Care organization by creating and maintaining value adding processes; as well as continuously working with regional business teams and vendor management to align and execute it.• Continuously work with CSC leadership and gather their pain points and suggestions for improvement related to existing processes; identify and implement process adjustments based on the analysis performed.• Partner with Western Union business owners, Compliance, Project Management, IT and other departments to support changing business needs.• Understand Western Union business and CSC metrics, identify dependencies/correlations and build presentations to be shared with senior leadership.• Identify and articulate improvement initiatives aligned with group and departmental goals and actively lead and/or participate in process improvement projects.• Assist business planning process and collaborate with business partners to provide value-added insights. Show less Responsibilities: • Process support for Customer Services Centers;• Partnership with Regional Business teams;• Discussing/reviewing new product support processes with local operations team;• Continuously work with CSC leadership and Regional Business teams for process improvement;• Participating in Projects from process perspective;• Partner with Western Union business owners, Compliance, Project Management , IT and other departments to support changing business needs; Show less

      • Business Development Manager, Account Payout Network

        Oct 2022 - Sept 2024

      • Sr. Leader, Program Management

        Sept 2017 - Oct 2022

      • Change Agent

        Mar 2017 - Aug 2017

      • Sr. Specialist, Care Business Partner Services

        Jun 2016 - Feb 2017

      • Specialist, Care Business Partner Services

        Apr 2015 - Jun 2016

      • Fraud Analyst, Digital Review Team

        Apr 2013 - Apr 2015

      • Fraud Assistant, Digital Review Team

        Nov 2012 - Apr 2013

      • Specialist

        Nov 2011 - Oct 2012

    • TransferGo

      Sept 2024 - now
      Global Relationship Manager

  • Licenses & Certifications

  • Volunteer Experience

    • Coordinated Western Union employees for volunteering at BBBS Christmas Event

      Issued by Big Brother Big Sister Lithuania on Nov 2014
      Big Brother Big Sister LithuaniaAssociated with Joginte Pintea