
Patrick Kibui - MBA, MCP, ITIL, E-TOM, CCNP, PMP, CCISO, OCI
Corporate Services Support Administrator

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About me
Senior Technical Consultant| Business & Technology Transformative Leader| Data & Digital |Cyber Security|Fintech| Strategy| Executive Coach & Training| Change Agent
Education

Columbia Business School
2022 - 2022Postgraduate Diploma Digital Strategies for Business: Leading the Next Generation Enterprise Distinction
Copenhagen Business School
2020 - 2021Postgraduate Diploma Digital Transformation in Financial Services
Copenhagen Business School
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University of Nairobi
2018 - 2022Master of Business Administration - MBA Information Technology
Jomo Kenyatta University of Agriculture and Technology
2002 - 2007Bachelor of Science (BSc) Computer Engineering
Experience

Skyweb Technologies Ltd
Jan 2006 - Sept 2006Corporate Services Support AdministratorWeb solutions and Database Design (MYSQL) and web using scripts(Java script and php) and implementation of corporate solutions for Internet Solutions clientele in Nairobi. Technical support team lead in charge of Kenya Data Network (KDN’s) Wi-Fi (the butterfly) where I liaised with service providers Jambonet and Swift Global (Satelite Uplinks) to identity and resolve interconnectivity issues to ensure that leased service outages are within set SLA's. Monitoring of Internet Solutions Infrastructure including Satellite links, Optical Fiber backhauls and TDM leased lines as well as the access platforms offering DSL, Fixed Wireless and Dial services.Web Programming and content management(C# and VB.NET) and Databases Managements (SQL scripting) for clients for web servers hosted in Skyweb Technologies.Mail server (postfix) setups and management for clients who still used Dial Up connections.Systems migration and integration. I actively participated in the migration of corporate leased line customers from an Open Source IP router(Linux) to Cisco access routers.Setting up of complete LANs with Cisco routers and switches at client sites and connection to our MPLS backbone infrastructure that enabled us to offer a range of converged communication services to our customers and facilitated robust and seamless integration of voice, video and data services for our client base. Show less

Equity Bank Limited
Jul 2007 - Jun 2008Bank Systems Support and Administaration.• Responsible for the installation, evaluation, implementation, automation, integration, analysis, maintenance, and problem resolution for bank's system software, client-server hardware, and storage• Monitoring, supporting & troubleshooting the Core, distribution, and access networks to ensure WAN and LAN availability; Design and implementation of ACLs to control WAN/LAN access.• Configuration and deployment of network equipment and commissioning of remote branches; Installing, supporting, and troubleshooting HP offlineinstallations for production & development environments; a $400M project creating 10,000 direct jobs and over 1,000,000 indirect jobs• Overseeing day to day operation of the HP UX and Finacle banking system; Monitoring the health of Core application, web and database servers running on HP-UX to ensure 99.999% uptime Show less

Ericsson
Jun 2008 - Oct 2017• Developed time plans, schedules, and status reports for all the MMEs, GGSNs, the MSC Blade clusters and HLRs upgrades and communicated progress reports on a weekly basis in MTN, Nigeria• Reviewed work of contractors, vendors and external parties who would assist in the deployment of projects.• Planned with the third-party Vendors in the implementation of an all-IP CORE Network with GB over IP links and from ss7 links to SIGTRAN.• Conducted IT Security Audit at Orange Mali, by tapping synergy and efficiency initiatives related to the integration of network and OSS/BSS. Ensuring significant economic synergies, operational efficiencies as well optimized related processes in the IT department and mentored a team of business analysts. Creating risk mitigation, re-prioritization, and recovery plans• Developed project plans, cost plans, schedules and scoping readjustments for the Business Support systems and the Radio network Upgrades in Orange Mali and uploaded them into the Project Management tools.I followed the PMO Ericsson documented processes and developed tools and techniques for distributing tasks that impacted project delivery to the fourteen engineers in my team. Show less • Established relationship with the Key Account Manager (a trusted advisor) in proposing technical sales solutions in the various Sub-Saharan Operators by working in Several Countries including Botswana (Mascom), Zimbabwe (Etisalat), Uganda (MTN), Tanzania (Vodacom), Malawi (Airtel), South Africa (MTN), Rwanda (MTN), Côte d’Ivoire (Moov), Chad (Airtel), Sweden, Ireland, and Togo (Moov). ofeering slotion to over 100 million population• Mobilized Proof of Concept (PoC) for new products and solutions in the BSS (Mobile Money and Digital Channels) and OSS/BSS portfolios.• Solution scoping and dimension for commercial feasibility and hardware equipment Capacity dimensioning, system design & risk factor analysis.• Perform technical feasibility analysis before deployment of solutions in consideration of the existing resources to ensure quality of service, this minimizes loss and crating opportunities for future growth Show less
Customer Solutions Manager
Feb 2011 - Oct 2017Solutions Manager
Jun 2008 - Jan 2011

All Africa Advisors LLP
Oct 2017 - May 2021Senior Technical Consultant, IT Security & Audit• Conducted IT Security Audit by tapping synergy and efficiency initiatives related to the integration of network and OSS/BSS, While ensuring significant economic synergies, operational efficiencies as well optimized related processes in the IT department and mentored a team of 25 business analysts.• Defined and applied prioritization criteria on investments in GSM Network (cost/benefit, resources, complexity, and legal/regulatory) obligations• Advised & recommending a 10-year business plan on Network infrastructure and IT Review the institutional capacity of the IT and Network sections of Somtel and Somcable and proposed ways to consolidate the units’ capabilities.• Created inbound and outbound exceptions within Windows Firewall and Symantec Endpoint Protection as necessary Show less

Kenya Bankers Association
Jun 2019 - nowSenior -Technical Services• Lead the Banking Industry in KBA in industry wide technical Services.In Key areas of Cyber Security, Data, Cloud and End to End Project management.
Licenses & Certifications

PMP
PMIApr 2015
IP Technology
EricssonJan 2014
IPTNMS Associate
EricssonJan 2015.webp)
Amazon Web Services Solutions Architect - Associate
Amazon Web Services (AWS)
Business Process Framework (eTOM)
TM ForumAug 2015
ITIL Foundation Level
ITIL CertifiedJun 2017
Cisco Certified Network Professional (CCNP)
CiscoMay 2010
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