Melanie Macdonald

Experience

• 

  School of Government, Victoria University of Wellington

  Jan 2002 - Jan 2006

  Executive Assistant
• 

  Wellink Trust

  Mar 2006 - Mar 2009

  Office Support & MIS Manager

  Key role in the mental health sector in NZ. Responsible for aligning government funding with NFP information systems, business objectives, IT procurement, training, delivery management, communications and event management.

• 

  Tranzqual Industry Training Organisation

  Aug 2009 - Aug 2011

  Operations Support Manager

  Key member of the Customer and Business Solutions (CBS) team. Responsible for the development of IT information systems, communications and compliance reporting for funding agreements associated to government funding for ITO's. Key responsibilities included the analysis, implementation, testing and roll out of internal process management and reporting systems within CBS for services based on ITOMIC, a bespoke ITO system built on Microsoft Dynamics.

• 

  Fronde

  Aug 2011 - May 2015

  The primary purpose of this role was to work alongside Fronde's customers to develop strategic vision and direction. This role had a focus on developing offerings on the Salesforce platform aligned to strategic roadmaps, change and business management, project and implementation plans and high quality delivery management. The primary purpose of this role was to build a Salesforce practice aimed at establishing long-term relationships with clients through high quality delivery and project management, effective support and service delivery.This role involved working closely with clients to leverage the Salesforce platform alongside other cloud or hybrid based technologies.

  • Principal Consultant, Strategy Services

    May 2013 - May 2015

  • Salesforce Delivery Manager

    Aug 2011 - May 2013
• 

  Fujitsu New Zealand

  May 2015 - Sept 2017

  Principal Consultant

  This role provides strategic direction and business roadmaps to Fujitsu New Zealand customers in the area of Salesforce and complimentary Fujitsu business application offerings.

• 

  Salesforce

  Sept 2017 - now

  • Distinguished Solution Engineer

    Feb 2024 - now

  • Principal Solution Engineer, Public Sector

    Feb 2020 - Feb 2024

  • Enterprise Lead Solution Engineer

    Sept 2017 - Jan 2020