Shimalaa Sanmuggam

Experience

• 

  Universiti Tunku Abdul Rahman (UTAR)

  Jan 2013 - May 2017

  Bachelor of Engineering (HONS) Petrochemical Engineering
• 

  Heveaplast (M) Sdn Bhd

  Jun 2016 - Nov 2016

  Management Trainee

  • Coordinated with sales team and clients to set daily production schedules and monitored execution on an hourly basis.• Managed all incoming and outgoing store materials, ensuring accurate inventory management.• Recommended changes in material placements in store to optimize storage space and accessibility.• Coordinated with production and QA/QC teams daily to plan production schedules based on equipment readiness and specific client specifications.• Analysed daily production rates and monitored productivity, addressing any drops, and implementing solutions.• Supported and improved existing manufacturing flow and systems and contributed to the creation and approval of new process procedures.• Assisted administration in implementing OSHA procedures to ensure workplace safety and compliance.• Developed assembly processes, work instructions, procedures, and process control plans for new product reviews, ensuring quality and efficiency. Show less

• 

  Macro Dimension Concrete Sdn Bhd

  Nov 2017 - now

  • Collaborated with the Regional QA/QC Manager to oversee quality assurance and quality control operations across multiple sites within the region.• Oversaw the development and implementation of quality control programs to ensure compliance with industry standards and customer specifications.• Conducted regular audits of manufacturing processes and facilities to ensure compliance with safety and quality standards.• Demonstrated exceptional problem-solving skills to resolve customer complaints related to product quality or performance, utilizing advanced root cause analysis techniques to identify underlying issues and ensure timely resolution of customer concerns.• Provided expert guidance and training to staff on quality control procedures, techniques, and best practices to maintain consistency and continuously improve quality standards, fostering a culture of excellence and continuous learning.• Collaborated with production and sales teams to deliver high-quality concrete products that met customer requirements.• Developed and maintained relationships with suppliers and vendors to ensure the quality of raw materials.• Prepared and maintained quality control documentation, including reports, test results, and quality records.• Participated in the development and implementation of new product mix designs and processes.• Ensured that all regulatory and industry standards were met and exceeded, including ISO 9001, SIRIM, CIDB, ASTM, and BSEN.• Led continuous improvement initiatives to increase efficiency, reduce waste, and improve product quality.• Maintained a safe and clean work environment, adhering to all company policies and procedures and regulatory requirements.• Conducted safety and health inspections to identify hazards, assess risks, and implement controls to prevent accidents, injuries, and illnesses in the workplace. Show less • Supervised, led, and implemented quality control measures in various departments, such as production, quality control, and logistics.• Conducted training for technicians and quality control supervisors in accordance with BS EN standards.• Analysed concrete cube strength development for control cubes and supplied concrete to troubleshoot production line quality issues. Performed Conformity Assessment according to standard MS EN 206:2016.• Addressed shortcomings in the quality management system and proposed ways to overcome the issues by closely working with the R&D department.• Worked closely with the sales team and liaised with customers to address concerns and ensure customer satisfaction.• Conducted internal and external plant trials at batching plants to develop mix designs and ensure concrete quality, strength, durability, and performance.• Developed corrective actions and modifications as needed to mix designs and improve existing product quality by addressing customers' concerns on concrete technical issues.• Inspected construction site concrete quality issues to recommend rectification methods to contractors using my technical assistance, skills, and knowledge.• Reported technical letters related to quality and technical issues. Show less • Conducted regular in-house testing to monitor concrete raw materials and product performance, including hands-on experience in cube test using compression machine, slump and concrete flow test, and penetrometer testing for concrete setting time.• Assisted in all measures related to product quality control, ensuring compliance with ASTM, and BSEN standards.• Liaised with customers to ensure accurate delivery arrangements and met production targets, fostering strong customer relationships.• Performed quality control works at batching plants and on-site locations, conducting root cause analysis for concrete issues and providing solutions on repair methods, including suggesting suitable in-situ testing to verify structural integrity.• Educated staff and drivers on the importance of good quality control for concrete, promoting a culture of quality within the organization.• Handled other ad hoc assignments as assigned, demonstrating flexibility and adaptability in meeting organizational needs. Show less

  • Senior Quality Assurance Quality Control Engineer

    Jan 2023 - now

  • Quality Assurance Quality Control Engineer

    Nov 2019 - Dec 2022

  • Quality Assurance Executive

    Nov 2017 - Oct 2019