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Mohammed Aljabr

Mohammed Aljabr

Customer Service Representative

Followers of Mohammed Aljabr319 followers
location of Mohammed AljabrSaudi Arabia

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  • Timeline

  • About me

    Public Relations Manager | Expertise in Client Relationship Management | Proven Sales Leader | Experienced Banking Professional | PR & Sales Expert | Client-Centric Approach | Public Relations Specialist

  • Education

    • King Faisal University

      -
      Bachelor's degree Business Administration

      A Bachelor of Business Administration (BBA) is an undergraduate degree that provides foundational knowledge and skills in areas like management, marketing, finance, human resources, and operations. It prepares students for various business roles and further studies through a combination of theoretical coursework and practical experiences.

    • Technical and Vocational Training Corporation

      -
      Diploma of Education Accounting

      Diploma in Accounting program aims to produce graduates with the fundamental knowledge and technical skills for the semi-professional accounting workforce to meet the public and private sectors' needs.

  • Experience

    • Alinma Bank

      Jan 2009 - Jan 2015
      Customer Service Representative

      - Provided exceptional customer service, resolving inquiries and issues efficiently.- Assisted in the implementation of customer service policies and procedures.- Contributed to the development of new customer service practices.

    • Alinma Bank

      Jan 2016 - Jan 2021
      Sales Manager

      - Led a sales team to achieve and surpass sales targets.- Developed and implemented sales strategies, resulting in a significant increase in product sales.- Analyzed market trends and competitor activities to identify new business opportunities.

    • Alinma Bank

      Jan 2022 - now
      Public Relations Manager for Senior Partners Excellence

      - Manage and nurture relationships with high-value clients, ensuring their needs are met and exceeding their expectations.- Develop strategies to enhance customer satisfaction and loyalty.- Collaborate with internal teams to tailor financial solutions to clients' specific requirements.

  • Licenses & Certifications

    • Certificate of establishment

      Alinma Bank