
Sylvia Fleck
Flight attendant

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About me
Support Team Manager PLM-MAN at SAP
Education

Unisinos
2012 - 2018Bachelor's degree Management Information Systems, GeneralActivities and Societies: None

Pontifícia Universidade Católica do Rio Grande do Sul
2020 - 2021Pos graduação People management: leadership, career and coacching
Pontifícia Universidade Católica do Rio Grande do Sul
2019 - 2020Executive MBA Leadership, innovation and management 3.0
Experience

Japan Airlines
Jun 1998 - Nov 2007Flight attendantThis was also an amazing experirence. Traveling to Japan, getting to know the culture and language. Could easily live and work in Japan again. Love there!

Azul Airlines
Jul 2008 - Feb 2009Flight attendantI joined this company in the very begining, and it was wonderful how things developed over there. I have the honor to say I was the chief purser of the first flight at Azul.

Morana Franchise Owner
Jun 2010 - Feb 2015Manager / OwnerOwner at the franchise store, all management details, buying products, setting targets to the sales group.

Stefanini
Feb 2013 - Sept 2013Ténico de suporte bilinguewww.stefanini.com.br

SAP
Dec 2013 - Jul 2017Support Consultant2014 Lean Course at SAPLean CIC Global Project - Irland, China, India, Brazil.Lean Pilot Project 2014

SAP Fieldglass
Aug 2017 - Jan 2021Manager, Application Support
SAP
Jan 2021 - nowSupport Team Manager
Licenses & Certifications

Coaching and mentoring
FGVAug 2020- View certificate

Exploring SAP’s Cloud Strategy - Record of Achievement
SAPSept 2024 - View certificate

Positioning and Selling SAP Cloud ERP and RISE with SAP Solutions - Record of Achievement
SAPAug 2024 - View certificate

Exploring the SAP Business AI Portfolio - Record of Achievement
SAPSept 2024 - View certificate

Leadership Skills - Coaching for Engagement
SAPMar 2023 - View certificate

Developing Business Acumen
LinkedInSept 2023 - View certificate

Leadership Skills 2022 - Tenured leader with 2+ years' experience
SAPJun 2022 
Emotional Intelligence
International Institute for Learning
Cambridge Certificate of Advanced English
Cambridge English Language Assessment
Languages
- enEnglish
- spSpanish
- jaJapanese
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