Talk to sales Try for Free
Bhaskar Jha (PRINCE2 ®) (Scrum Master)

Bhaskar Jha (PRINCE2 ®) (Scrum Master)

Customer Service Representative

Followers of Bhaskar Jha (PRINCE2 ®) (Scrum Master)516 followers
location of Bhaskar Jha (PRINCE2 ®) (Scrum Master)India

Connect with Bhaskar Jha (PRINCE2 ®) (Scrum Master) to Send Message

Connect

Connect with Bhaskar Jha (PRINCE2 ®) (Scrum Master) to Send Message

Connect

  • Timeline

  • About me

    Vice President (Program Manager) at J. P Morgan Chase Bank

  • Education

    • Yuva Shakti Model School

      -
      Bachelor of Arts (B.A.)

  • Experience

    • IBM

      Aug 2005 - Dec 2007
      Customer Service Representative

      Was responsible to resolve queries of the customers of Amazon.de via E-mails, mainly for the customers in Germany, Austria and Switzerland as well as for other European Countries, United States of America and the rest of the world and for all the escalations pre and post Sales.

    • CSC UKI

      Dec 2007 - Dec 2010
      Team Lead

      Team Management, Process Transition and Responsible for Monthly Dash board, Daily Performance reports, KPI, WPRetc.

    • CSC UKI

      Dec 2011 - Nov 2016

      Change Management, Integration, Project Management and Process Transition. Project Management, Project Planning, Transition and Assisted for settling up of finance shared services.

      • Assistant Project Manager

        Jan 2016 - Nov 2016

      • Project Lead and Assistant to CFO India

        Dec 2011 - Dec 2015

    • Wipro

      Nov 2016 - Mar 2018
      Project Manager

      Managing Change Request for JP Morgan Chase.

    • J. P Morgan Chase Bank

      Mar 2018 - now
      Associate Vice President

    • JPMorganChase

      Jan 2023 - now
      Vice President

  • Licenses & Certifications

    • Certification in Financial Markets of the Beginner’s Module from ISBF

    • Certification in German Language from Goethe Institute

    • Instructor Led Training in Agile Scrum

    • Instructor Led Training of Prince2

    • NSE’s Certification in Financial Markets

    • Certified ScrumMaster (CSM)

      Scrum Alliance

    • PRINCE2

      Axilos
      Aug 2016