Kehinde Sanusi

Experience

• 

  Jumia Nigeria

  Jan 2015 - Jan 2019

  - I ran a team of 30+ with ownership over growth strategy, operations, Vendor service management and customer experience.- Prepare & control operational budget and recommend efficient strategies for cost management.- Review and Maintain documentation and customer feedback log for necessary action as may include delivery associate and staff training.- Build and collaborate 3PL relationship with a common purpose/goal to achieve business benefits and objective.- Implemented hub delivery processes & pickup station SOP Show less

  • Logistics Operations Specialist

    Aug 2017 - Jan 2019

  • Supply Chain Analyst

    Jan 2015 - Aug 2017
• 

  GIG Logistics

  Feb 2019 - Mar 2022

  Ecommerce and Logistics Agent

  - Managed e-commerce operations in 10 service centers across south west, Nigeria.- Facilitate the onboarding of new merchants and logistics partners.- Provide necessary logistics solutions to all merchants and partners(such as inventory, fleet and trip management).- Ensured coordination of all transport planning, routing and Implement load scheduling.- Led investigation and resolution of issues surrounding delays, client’s and other operational related issues. - Communicate cross-functionally with C-level management in finance, wholesale, retail, Last Mile Logistics departments to strategically re-engineer business processes and develop solutions.- Onboarded and managed new merchants account by Creating new wallets and products portfolio.- Reconciled Merchant's wallets and provide timely resolution for merchant’s complain and their transactions. - Responsible for the merchant’s sales audit across all service centers in Nigeria.- Ensured Merchant’s satisfaction through the provision of excellent customer service. - Built sustainable relationships and trust with Merchants through open and interactive communication. Show less

• 

  YinkGlobal Logistics

  Mar 2021 - now

  Co-Founder

  - I manage the e-commerce and logistics operations of the business by onboarding new merchants such as small business owners and fast moving consumer goods(FMCG)vendors/retailers to our platform. - I provide Merchants with logistics and inventory solutions for their merchandies which will give them more customer outreach and audience with seamless and faster deliveries to their customers.- I also manage the third party logistics operations serving as the last mile delivery hub to other e-commerce companies. - I also reconcile the account report of all delivery associates and partners weekly. - Responsible for directing activities related to fleets utilization, leading the inbound and Outbound Logistics coordination for the company. Show less

• 

  Rata Company Nigeria

  Apr 2022 - now

  - Responsible for directing activities related to fleets utilization, leading the inbound and Outbound Logistics coordination for the company.- Fleet Management - Route Planning- Transport Coordination for every trip - Responsible for directing activities related to fleets utilization, leading the inbound and Outbound Logistics coordination for the company.- Fleet Management - Route Planning- Transport Coordination for every trip

  • Logistics Manager

    Oct 2023 - now

  • Logistics Coordinator

    Apr 2022 - Oct 2023