Ahmed Yousaf

Experience

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  Beaufort Associates FZ-LLC

  Jun 2012 - Sept 2012

  Junior Consultant

  A four months paid project at Abu Dhabi University of recording their fixed assets.Responsibilities & Duties•Tagging of fixed assets according to the policies and procedures given using a handheld device.•Maintaining the register manually of the collection of recorded assets each day.•Reporting to senior consultants of the problem encountered in tagging of fixed assets. •Training the employees of each department from the university on how to use the handheld devices to record the fixed assets.•Approving and disapproving the fixed assets using the software 'AssestOne'.•Editing the information of the fixed assets using the software. Show less

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  KPMG

  Oct 2013 - Dec 2013

  Intern

  Worked as an intern at KPMG for a project in Abu Dhabi and Dubai for 2 months starting from 27th October to 27th December Responsibilities and duties•Checking physical files of the client and identifying the mistakes in the system. Highlighting the mistakes by making a record in the excel sheet.•Physically inspecting the property and taking pictures and details of the tenants for the client.

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  Qatar Airways

  Jan 2015 - May 2017

  Customer Service Agent

  Worked as a customer service agent in Qatar airways in Doha (hub), Qatar at the Transfer Desk (Dept.)Responsibilities and duties•Greeting the passengers in a friendly manner•Giving the passengers the correct information about the airport as well as the benefits of frequent flyer club and Oneworld.•Checking them in using Amadeus software at the check in counters •Boarding passengers at the boarding gate and releasing them •Solving the problems of passengers using all the available sources keeping in concern all the security measures which are to be taken in consideration•Supervising and briefing the team on disrupted flights and how to handle them•Re-routing the passengers whenever necessary •Issuing EMD vouchers and meal vouchers for passengers•Making sure the passengers are over satisfied with the service they are being provided Show less

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  Majid Al Futtaim

  Oct 2017 - Jan 2023

  Customer Service Officer
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  Merlin Entertainments

  Apr 2023 - now

  Retail host