
Sara Zamberlan

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About me
Agile Transformation Delivery at Barclays I Transformation and Leadership Excellence I Digital & Business Change I Financial Services
Education

KPMG Business School
-Lean Academy 1 Certificate
Chartered Insurance Institute
2010 - 2012ACII Insurance
The University of Birmingham
2006 - 2010BSc (Hons) Business Management (Year in Industry)
University of Birmingham
-BSc Business Management
Imperial College Business School
-Digital Transformation: 5 Game Changing Technologies for Business
Experience

Ecclesiastical Insurance Group
Sept 2010 - Sept 2013Responsible for the overall direction, coordination and implementation of various types of projects across the business from the management of outsourcing solutions to regulatory driven projects.Key duties:• facilitate the definition of project scope, goals and deliverables• define project tasks and resource requirements• develop full scale project plans• manage project budget and resource allocation• track project deliverables • provide direction and support to project team• constantly monitor and report on progress of the project to all stakeholders• project evaluations and assessment of results Show less
Project Manager
Jan 2013 - Sept 2013Compliance Project Manager
Aug 2012 - Jan 2013Business Leader Graduate
Sept 2010 - Aug 2012

KPMG
Sept 2013 - Feb 2015Assistant Manager, Management ConsultingAssistant Manager in Management Consulting - Operational Transformation Financial ServicesMy areas of expertise include project/programme management, regulatory change and the use of 'lean' methodologies to drive process efficiency and cost reduction.Managed the implementation of a new administration policy in EMEA for a well known global American insurance company. The project entailed working with 16 EMEA countries on the completion of a gap analysis exercise to identify areas of non-compliance with the new policy, the decommissioning of any previous administration policies in place and the commissioning of the new policy at local country level.Provision of regulatory advisory service to financial services sector clients. Worked on a large interest-rate hedging products remediation project for a major bank as a manager of the fast-track full tear up cases workstream. This project enabled the client to process full redress cases very quickly (usually within 24 hours) using an automated solution and meet its year-end FCA target.Assistant Manager - Regulatory AdvisoryKey duties:Review of exiting process to review full-tear up casesDesign of new improved process using an automated solution to process full-tear up casesStakeholder management to obtain buy-in and supportManagement of full-tear up cases to ensure they were all processed within the agreed timescalesPrompt resolution of problems to ensure smooth processing of cases Show less

Deloitte UK
Mar 2015 - Apr 2016Manager, Risk and RegulationMobilising and delivering business and compliance projects for financial services clients, focusing on cross functional, multi-national transformation projects. Areas of expertise include product governance, CASS compliance projects, global policy roll out and target operating model design. My strengths include project planning, mobilisation & delivery, stakeholder management in a complex political context, problem solving and working in high-pressure environments to meet tight deadlines.Key clients include: Citi, HSBC, LBG, RBS and AIG Show less

UBS
Apr 2016 - Nov 2017Project Consultant, Associate DirectorDelivery of large and complex regulatory change initiatives such as FATCA, AEI, 871m and 305c.

Barclays UK
Dec 2017 - nowDelivering the next generation core banking platform and digital products and services for Barclays UK• Oversight of the end-to-end delivery of critical features essential for the launch of a cloud-based digital financial product, facilitating Agile Release Train (ART) events and driving continuous improvement.• Leadership of large, diverse, and geographically dispersed teams, including product owners, solution architects, business analysts, project managers, and engineering teams, fostering collaboration as a servant leader in the role of Chief of Scrums.• End-to-end planning and management of work, including scope & prioritization, requirements gathering, technical builds, testing, release management, and business readiness, ensuring seamless coordination across multiple scrums.• Multi-million-pound budget management, including budget forecasting, variance reviews, and maintaining financial guardrails within Lean Portfolio Management.• Management of senior stakeholders, including C-suite executives, across business, technology, and legal & compliance functions, ensuring strategic and execution alignment across Agile initiatives. Show less Delivery of large and complex regulatory change initiatives including GDPR and Brexit.E2E implementation of operational and tech changes from business case formulation, tech and ops impact assessments, IT build & testing, UAT and embedding the change operationally, including training delivery and post implementation monitoring and support.Recent project: Mules Customer Journey Improvements Lead – Delivered a new customer digital upload capability to support money mule alerts processing as well as automated digital notifications in line with CIFAS guidance. This improved the customer experience and reduced complaints whilst streamlining and automating internal processes. Show less
VP Programme Manager, Next Generation Consumer Banking, Barclays UK
Jun 2021 - nowRegulatory Business Analyst
Dec 2017 - Jun 2021
Licenses & Certifications

PRINCE2 (Foundation and Practitioner)
APMGApr 2012
Advance Diploma in Insurance (ACII)
Chartered Insurance Institute
Certified SAFe® Practitioner
Scaled Agile, Inc.Apr 2025
Languages
- enEnglish
- itItalian
- frFrench
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