
Olia T.
Assistant Manager Human Resources

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About me
Project Manager @ Munit.io | Agile, Customer Service, B2B Business Development
Education

Ternopil Academy of National Economy
2012 - 2017Master's degree International Business/Trade/Commerce
Experience

Module ETP
Sept 2016 - Sept 2018Assistant Manager Human Resources• Diligently managed the registration process for employee admission, transfer, and dismissal in strict accordance with labor legislation, regulations, instructions, and directives from the organization's leadership. Ensured compliance with all relevant legal requirements while maintaining efficient and organized personnel operations.• Skillfully established and maintained comprehensive employee records, demonstrating meticulous attention to detail and a strong understanding of confidentiality protocols. Effectively managed personal files, ensuring accuracy and completeness.• Actively participated in creating actionable plans to optimize workforce productivity and performance.• Proficiently prepared materials for attestation, qualification, and billing commissions, displaying a keen eye for detail and precision. Drafted documents related to employee rewards and incentives, utilizing persuasive communication skills to highlight achievements and contributions.• Maintained meticulous records of employee vacations, overseeing the compilation and adherence to regular holiday schedules. Demonstrated exceptional organizational skills in creating and managing vacation schedules, ensuring efficient resource allocation and minimal disruption to operations.• Collaborated seamlessly with external entities, including the Employment Center, the Pension Fund, and the State Labor Inspection. Effectively liaised with these organizations to ensure compliance with legal requirements and foster positive relationships.• Successfully managed military registration processes, demonstrating a strong understanding of military service obligations and their impact on personnel matters. Effectively navigated complex military registration procedures to ensure compliance and fulfill legal obligations. Show less

LTD "SAYUZ"
Sept 2016 - Dec 2016Customs Broker• Proficiently prepared and managed essential documentation for the declaration and customs clearance of goods, ensuring smooth and efficient processes. Demonstrated expertise in calculating expenses associated with customs clearance for diverse product groups.• Successfully handled the meticulous preparation of documents required to obtain additional permits and licenses, displaying a thorough understanding of regulatory requirements and compliance procedures.• Facilitated the acquisition of certificates, conclusions, and various documents from phytosanitary, veterinary, ecological, radiological, and other relevant services. Effectively collaborated with foreign counterparts to obtain certificates of origin and quality for goods, fostering seamless international trade operations.• Actively managed the registration process of import and export customs declarations, meticulously navigating the complexities of customs regulations and ensuring adherence to legal obligations and best practices. Show less

Self Employed
Sept 2017 - Mar 2020Social Media Manager• Developed and executed effective social media strategies for diverse clients, driving brand visibility and engagement.• Created compelling content across various platforms, maximizing audience reach and interaction.• Monitored and analyzed social media metrics to optimize performance and drive conversions.• Managed social media accounts, ensuring consistent branding and timely responses.• Implemented community management strategies, fostering meaningful interactions.• Utilized social media advertising platforms to promote campaigns and increase brand awareness. Show less

Mindy Support
Oct 2018 - Mar 2021• Drove sales and marketing initiatives as a representative of an outsource company, specializing in delivering exceptional solutions to clients.• Successfully identified and pursued new business opportunities, establishing strong relationships with prospective clients to generate leads and secure sales.• Conducted thorough market research to understand target markets, competitors, and industry trends, leveraging insights to develop effective sales and marketing strategies.• Utilized persuasive communication skills to deliver compelling sales pitches and presentations, effectively showcasing the value proposition of the company's services.• Collaborated closely with cross-functional teams to develop and execute marketing campaigns, ensuring consistent messaging and brand positioning.• Monitored and analyzed sales performance metrics, utilizing data-driven insights to refine strategies and maximize revenue growth.• Provided outstanding customer service and support, addressing client inquiries and resolving issues promptly and professionally.• Actively participated in networking events and industry conferences, representing the company and expanding its professional network.• Maintained accurate and up-to-date records of sales activities, client interactions, and opportunities in CRM systems.• Adapted quickly to changing market dynamics and client requirements, demonstrating flexibility and a solution-oriented approach to meeting customer needs. Show less
Sr. Sales And Marketing Representative
Mar 2019 - Mar 2021Sales And Marketing Specialist
Oct 2018 - Nov 2019

MarketScape
Nov 2018 - Jun 2024Project Manager● Working closely with partners and clients to coordinate the status of collaboration, andmonitor the required needs and recourses.● Online demonstrations and training for the partners and clients.● Managing email marketing campaigns, and creating templates from scratch.● Developing the plan of partnership coordination and managing its execution.● Providing partners with all necessary information and documentation, that is neededfor successful collaboration and achieving their goal.● Creating a shared partnership vision and roadmap.● Working together with the sales team on sales/marketing documentation.● Producing internal documentation - Invoices, NDAs, Agreements, and Contracts. Show less

Munit.io
Dec 2020 - May 2024Project Manager
CANNEMPRESS PRODUCTS INC.
Jan 2024 - nowOffice Administrator- Manage office communications, including phone calls, emails, and correspondence, ensuring prompt and professional responses.- Coordinate and schedule meetings, appointments, and travel arrangements for executives and staff.- Oversee office supplies and inventory, ensuring timely ordering and stock management to maintain a well-equipped workspace.- Assist in the preparation of reports, presentations, and documentation for internal and external stakeholders.- Support HR functions, including onboarding new employees and maintaining employee records.- Facilitate inter-departmental coordination to enhance workflow and communication across teams.- Implement and improve office procedures and policies to enhance efficiency and productivity. Show less
Licenses & Certifications
- View certificate

Fundamentals of Agile Project Management
Project Management InstituteJan 2023 
Managing Customer Service
Cengage GroupMar 2023- View certificate

Foundations of Project Management
GoogleOct 2023 
OSLT Project Management(Occupation-Specific Language Training)
Humber CollegeApr 2023- View certificate

Foundations of Cybersecurity
GoogleOct 2023 
Zendesk Customer Service Professional Certificate
LinkedInOct 2023
Cybersecurity Training Program
CultureLink Settlement and Community Services
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