Iulia Ignat

Experience

• 

  Thomas Hook Communications

  Sept 2005 - May 2007

  Telemarketing Agent

  Making outbound calls in order to make presentations, qualify and register perspective clients.Permanent contact with the actual clients in order to offer all information needed.

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  FSS Global

  Jul 2007 - Sept 2012

  IT Consultant

  SunSystems and Connected Applications ConsultantProject Support Consultant - Providing support for users for different projects and testing coordination of different SunSystems connected applications.Business Analyst - Discussions with management team, preparing business requirements documentation, test scripts, pre and post-testing supporting documents, user training.

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  Hollo Marketing Solutions

  Jun 2014 - Feb 2016

  Business Analyst

  Performing business analysis tasks like communication with the client, understanding client’s business needs and transpose these needs into documentation. Discussions with the management team, providing support and information through the entire project.

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  FSS Global

  Feb 2016 - now

  Bank formatter update for Bank Payment System in SunSystems 4.4.2 Conducting communication, testing and implementation of the new bank formatter. Setting up specific configuration in SunSystems 4.4.2 for the bank's requirements to be compatible with customer’s setup in the ERPCharisma ERP 4.2 integration with 3rd party applications (DataWarehouse and Procurement tool)Analyzing requirements and scope for the integrations. Documenting the integrations specifications and conducting workshops with the customer and suppliers to agree on the integration technical methods and specifics.ERP version Upgrade – upgrade SunSystems 4.3.3 to SunSystems 4.4.2 in major Oil&Gas companiesUpgrade Charisma ERP 2012 to Charisma ERP 2015 (v 4.2) - acting as client's advocate in relation with the supplierTransformational ERP - options and recommendation for a standard ERP implementation in a leading Central European multi-channel betting and gaming operator group of companiesProcesses analysis in customer’s offices in five countries (CZ, RO, SK, PL, and HR), and the evaluation of more than ten ERP solutions. I conducted the analysis in the Group’s offices in RomaniaOther Projects• Ongoing ERP (SunSystems, MS Axapta) Support• Contract management and approval workflows in Shell Downstream Europe – Czech Republic, Slovakia, Poland, Russia and in LPG Asia – Malaysia, Malaysia Trading division, Philippines, Honk Kong, Singapore• Mergers and acquisitions – transfer ERP instances to and from companies in LPG business in Asia and CEE – Baltic countries• Migration of Finance processes in Shell CEE to Shared Service Centers in Krakow and Chennai – process identification, user mappings, shadowing, application transfer, parallel runs• Consolidate ERP instances in Shell corporate cloud – data centers• Implementation coordination of QuickBooks in small production farms in Bolivia, Columbia, Nicaragua, Kenya, Uganda, India, Bangladesh – both onsite and remote Show less

  • Operations Manager

    May 2021 - now

  • Senior IT Consultant

    Feb 2016 - now
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  Freelance

  Oct 2023 - now

  Project Manager

  Leading ERP implementations across manufacturing, services, and e-commerce in EU. Owning delivery roadmap and managed cross-border teams, delivering on-time rollouts.