Blaise ASSIELOU, MBA

Experience

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  ZTE Corporation

  Apr 2007 - Aug 2007

  Billing system and BSS technical support engineer

  New customer network deployment.ORICEL CI (Current GreenN): Billing System design, installation andconfiguration and also BSS engineer (OMC-R)

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  Alcatel-Lucent Enterprise

  Aug 2007 - Dec 2015

  -Acts as the key interface of the customer for the deployment of a project, includingmanagement of all internal and external resources.-Provides the delivery of the solution and services within the scope of the contract andwithin the agreed planning, specifications and quality standard, and ensures customersatisfaction.-Responsible internally for delivery of the solution within the agreed budget (RPIS),for optimizing costs and for identifying and driving up scopes in cooperation with theProject Manager and the account manager.-Provide expert support to pre-sales team regarding deployment activities (cost,planning, risks, experience).-Analyze contractual obligation of the deployment part of the project (scope of work,milestones, customer pre-requisite…) and forecasted budget.-Plan and manage all deployment activities including site surveys, sitedocumentation, site preparation, on site deliveries, installation, commissioning andacceptance. Insure all activities are compliant with project documentation andapplicable procedures (Quality Management System, Environment Health and Safety).-Perform interface with customer for all deployment activities. Perform regularmeetings to monitor progress and solve potential issues. Provide regular customerreporting (progress, schedule, quality)Main projects:=>February-October 2014 Orange/CIT Côte d’Ivoire Mobile Backhauling IP LTE and 3G=>January-April 2014 Orange/CIT Côte d’Ivoire fix access pack renovation nationwide=>November-December 2013: Orange Mali, Mobile backhaul through GPON =>April 2013 to November 2013: Orange/CIT Ivory Coast IP and Fix broadband networkupgrade (IP, ADSL, VDSL, xDSL) Show less •August 2012 to April 2013: Benin, Globacom ICC55 Local Technical project manager convergent IN solution deployment. Managing all project documents, managing customer expectations all along the project execution phases, following up the team activities according to the project schedule and main milestones till final customer acceptance.•July 2011-July 2012: Nigeria, Project team leader Globacom IN deployment during crash program. The most important Alcatel charging solution deployment these last years in Nord, West and Centre Africa. Lead project activities, project team, customer communication interface, daily/weekly project evolution meeting with the customer also with Alcatel management. End to End project roll out management Show less •Support engineer with following projects as IN/VAS Expert, consultant, customer support2010-2011: Nigeria Globacom2009: Cameroon system audit, performance evaluation2009: Ghana vodafone (1 month), Nigeria Globacom (2 months)2008: Gambia (20 days), Guinea (1 month), Orange Ivory Coast (1year)2007: Gabon libertis/Gabon telecom (6 months)Main tasks:Alcatel-Lucent payment: ICC5x,ICC4x,PPS4x/PPT42&PPC42, PPC22 on HP/Sun server: OSP24&OSP23 and Oracle enterprise 9/10, redhat or sun solaris systems-End to End Installation/Integration of new IN (Payment) on HP/SUN, Redhat/Solaris till final acceptance.-Migration to swap old payment system with new and more powerful and reliable.-Platform technical evolution implementation and E2E testing and acceptance with customer-Customer payment system extension (hardware and oracle extension) to a more powerful and high capacity solution-Assistance to customer in all daily activities (new marketing offers analysis, offers implementation, and solution follow up to ensure end user satisfaction…)-Technical assistance on day to day maintenance and evolution activities-New Numbering Plan (implementation of solution to increase the numbering plan in Operator's national plan)-Payment system oracle database audit and memory/hardware extension Show less

  • Project Rollout Manager & Alcatel-Lucent West and Central Africa IP portfolio trainer

    Apr 2013 - Dec 2015

  • Project Rollout manager IP&MPLS and Fixed Broadband access

    Apr 2013 - Oct 2014

  • Technical Project Manager/Project team lead

    Jul 2011 - Mar 2013

  • Senior Integration Engineer (IN/VAS)

    Aug 2007 - Jul 2011
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  Togocom Officiel

  Oct 2014 - Oct 2015

  Alcatel-Lucent Consultant, Head of TOGOCEL Payment/Billing operation and Project coordinator

  -Manage the operation team on Payment/Billing/IN/VAS technologies-Report to the Department Director for the billing operation activities (Instant Convergent Charging, Data Base and Value Added Services)-Report KPI, statistic from the Billing/payment platform to the management-Coach team and knowledge/Skills transfer: Lead regular team coaching workshops-Internal (marketing, other teams) and external (Other value Added service and partners)interface for new offers preparation, design/conception and after then coordinateimplementation activities.-Coordinate the ongoing integration of new Billing/payment solution ICC58 (Maininterface of project team for all needed support and solution delivery/Acceptance…)-Lead the implementation of all the technical aspects of the new payment project,in terms of feature content, architecture/feature validation, delivery date and quality of the technical solution and interact with other togocel internal stakeholders for the specification, integration, testing and validation.-Organize/lead weekly synchro meeting with team to track ongoing activities andanticipate incoming ones, weekly reporting to management and regular Project follow up meeting with external solution providers.-First Level support to track and follow operation problems on the payment solutions-Support GPM (General Project Manager)on IP/MPLS activities for the LTE/3G mobile Backhaul (Router integration, eNodeB/NodeB integration and/or swap to full IP). Show less

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  Nokia

  Jan 2016 - Feb 2021

  • Managed customer programs and projects for Nokia Software in the Middle East & Africa region, focusing on digital intelligence, monetizing, billing, and customer experience.• Led initiatives in digital transformation, big data analytics, customer insight, machine learning, and self-organizing networks to drive innovation and growth.• Collaborated with cross-functional teams to deliver solutions that enhanced customer experience and generated measurable business impact. • Led a team to drive nationwide projects in Burkina Faso, ensuring delivery within budget and customer satisfaction.• Managed subcontractor negotiations, logistics, and deployment activities for cloud infrastructure and IP/MPLS projects.• Analyzed contractual obligations, forecasted budgets, and provided regular customer reporting for project progress.

  • Customer Programs Manager Middle East & Africa

    Jan 2019 - Feb 2021

  • Projects Rollout Manager North West & Central Africa

    Jan 2016 - Dec 2018
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  Bizao | Payment hub in Africa

  Feb 2021 - Apr 2024

  Banks-Fintech-ICT (Ivory Coast, Senegal, France, Mali, Burkina, Tunisia, Morocco, Cameroun, DRC, Togo, Gabon, Congo, Benin, Guinea, Liberia)Accelerate mobile/digital finance in Africa by reducing friction for Financial institutions, banks, public sector, enterprises and mobile operators. Banks-Fintech-ICT: Accelerate mobile/digital finance in Africa by reducing friction for Financial institutions, banks, public sector, enterprises and mobile operators.

  • Head PMO & Group Performance Manager

    Aug 2022 - Apr 2024

  • Senior PMO Manager

    Feb 2021 - Jul 2022
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  Société Générale Côte d'Ivoire

  Mar 2024 - now

  Senior Consultant Budgeting and Portfolio Governance & Steering

  Budgeting, Portfolio governance & steering, risk & compliance