François Luakabuanga Tambwe (Ntambue)

Experience

• 

  NORCERAM

  Apr 1997 - Apr 1998

  UK SALES MANAGER

  Key responsibilities and achievements:• Supported senior export manager to achieve growth plan and ensure perfect execution to deliver committed business objectives in the UK market by leading and co-ordinated the Supply Chain to achieve the geographic location’s volume and shared objective. • Built compelling business case that convinced senior export manager and managing director to negotiate an exclusive business agreement between Dartington Crystal and Norceram for the production of a new collection called Designed by Dartington. Show less

• 

  DARTINGTON CRYSTAL

  May 1998 - Jan 2000

  BUSINESS DEVELOPMENT MANAGER

  Key responsibilities and achievements:• Marketing and sales consultant for Designed by Dartington brand. • Led the design of marketing and sales strategy to launch new brand : o Carried out a Market research with a budget of 55,000 €. o Provided analysis of brand pricing , consumers, shoppers and competitions trends. o Covered six Europeans countries. • Designed training handbook to build people capabilities on new brand launch, distributors and customers network development.• Persuaded senior management to re-enter French market through trade fair such as "Maison et Objet” Trade fair in Paris – the major European event in the furniture and tabletop industry.• Reintroduced the Dartington Crystal brand in several department stores in France (Galeries Lafayette et BHV).• Increased the turnover of the “Designed by Dartington” brand from 5,000 € to 150,000 € within four months. Show less

• 

  BERTHOLD MARX & Cie

  Mar 2000 - Jan 2002

  Sales manager.

  Key responsibilities and achievements:• Assist in the development strategic objectives and the operating policies and procedures to ensure attainment of objectives.• Manage change, and developed value based relationship with key account that allow deliver volume, profit and marketing objectives assigned to the territories: United Kingdom market turnover Increased by 12% despite loss of a major account. • Co-initiated innovative technical solutions to maintain UK major accounts after a major change of supply (change in gas spring supplier from a French one to a Turkish one). • Accountable for a turnover of 164,000 euros. Show less

• 

  Cie KADENCÉE

  Feb 2002 - Mar 2005

  Administrator – Production manager

  Key responsibilities and achievements:• Exerted personal influence and leadership skills to negotiate and convinced regional administrative office of the French Ministry of Culture and other prominent regional institutions to fund and support the association. • Drive and implemented innovative development strategy to reduced dependency on public subsidies.• Lead, empower others and unlock people growth potential through effective coaching and capability development of diverse staff (administrative clerk, choreographer, musicians on permanent contract and temporary artists recruited based on needs).• Leading a cross functional team to create and delivers shows and entertainments over Europeans market (France, Italy Benelux) and in Africa (Senegal) resulting to budget resource growth of 101% over three years. Show less

• 

  K-LALA

  Jun 2005 - Mar 2011

  Sales and marketing manager

  Key responsibilities and achievements:• Designed a multichannel customer strategy around two websites, a catalogue, a retail shop and targeted trade fairs increasing turnover and maintaining margin despite a very challenging year 2009.• Developed alternative channel for distribution through e-commerce and social networks.• Improved the product flow by selecting products according to market trends and customers requirements based to in store and online surveys. • Reduced the stock by 42% to 20 days worth of sale through a delivery of smaller quantity every four days instead of every month for the same purchasing price.• Lead a team of 4 direct reports. • Profit & Loss to responsibility and financial literacy. Show less

• 

  Airtel DRC

  Apr 2011 - Jan 2014

  Regional Customer Services Manager

  Key responsibilities and achievements:• Manage a team of 31 persons with 4 direct report.• Ensure a high standard of service in customer care showrooms.(Implement a mystery shopper program for continuous improvement)• Increase the network of customer care contact points. (252 new points in Katanga created since September 2011)• Give permanent support to the distribution team by taking care of distributors and retailers complaints. (Creation of a Trade Back Office)• Co-develop with the marketing manager initiatives to reduce customer inactivity.• Improve bad debts collection. Show less

• 

  Zefoneworld RDC

  Feb 2014 - Nov 2015

  Directeur commercial

  Key responsibilities and achievements:• Coordinate business development in Africa.• Recruitment and training of agents• Monitoring of 3 points of contact customer service with 11 employees• Provide content marketing campaigns.• Oversee the management e-business sites

• 

  Digital Sales Partner

  Jan 2017 - Jun 2019

  Webdesigner Freelance

  • Creating websites with CMS such as Wordpress, Joomla and Magento.• Developing strategies to increase website traffic.• Set up integrated management software packages.• Business partners of start-up companies Colikoo.com and Ktltelecom.com.• Maintenance of customer websites.

• 

  Digital Sales Partner

  Oct 2019 - Oct 2021

  Web Designer

  • Creating websites with CMS such as Wordpress, Joomla and Magento.• Developing strategies to increase website traffic.• Set up integrated management software packages.• Business partners of start-up companies Easygaz and Ktltelecom.com.• Maintenance of customer websites.

• 

  BUSINESS TRENDS ACADEMY (BTA) GmbH

  Dec 2021 - May 2022

  Frontend Developer Bootcamp

  Intense training to strengthen my skills in PHP, Java Script, SQL programming and WordPress.

• 

  Vhw – Bundesverband für Wohnen und Stadtentwicklung e. V.

  Feb 2023 - now

  Softwareentwickler

  Improvement of existing applications and servicesTechnical assessment of development requirementsImplementation of software requirementsInternal user supportFrontend and backend developmentUse of PHP, Javascript, CSS and HTML