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Carl Marcantonio

Carl Marcantonio

IT Systems Technician

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location of Carl MarcantonioUnited Kingdom

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  • Timeline

  • About me

    Cloud Endpoint Technical Specialist

  • Education

    • The John Henry Newman School

      2001 - 2006

    • University of Hertfordshire

      2009 - 2013
      Bachelor of Science - BSc Computer Systems Networking and Telecommunications First Class

  • Experience

    • Xerox

      Jul 2011 - Jul 2012
      IT Systems Technician

    • Equisys

      Jul 2013 - Jul 2014
      Technical Support Engineer

    • HSBC

      Aug 2014 - Mar 2015
      Senior Technical Support Engineer

    • Modrus

      May 2015 - Dec 2016
      Service Desk Engineer

    • BlackBerry

      Dec 2016 - Sept 2019
      Presales Engineer

      o Aligned to the UK and Middle East Sales team to provide pre-sales technical consultancy to customers/prospects who fall into the 1000-5000 employee size remit.o Hosting either remote or on-site presentations and demonstrations of the BlackBerry software product portfolio, which consists of Cyber Security software, Unified Endpoint Management solutions and Intelligent Security Services.o Installing and supporting throughout Proof of Concepts with the customer base, documenting the POC including mapping out the customer’s Success Criteria and keeping regular checkpoint calls with the customer to make sure these are met and help move the sales cycle forward. o Helping to scope existing customer needs to spot opportunity for upselling, including helping to scope the potential for Professional Services work.o Responding to RFI/RFP’s and liaising with the sales team to scope opportunities.o Expert knowledge in areas such as: MDM/MAM, EFSS, IoT, Cyber Security, O365/Exchange, AAD and more. Show less

    • VMware

      Sept 2019 - Jun 2021
      Presales Engineer – End-User Computing

      o Technical Pre-Sales Specialist for the VMware End-User Computing/Digital Workspace product suite, which consists of Workspace ONE, Access, Intelligence, Horizon and Carbon Black.o Working with the UKI Account Management team, aligned to the commercial customer space. o Hold official VMware Professional - Digital Workspace 2020 certification.o Deliver customer presentations, Proof of Concepts, and technical demonstrations of the VMware Digital Workspace products. o Working closely with VMware Partners, Systems Integrators and directly with Customers to help drive Digital Transformation - Helping organisations implement and deploy a modern strategy for UEM.o Responding to RFI/RFP’s and liaising with the sales team to scope opportunities.o Specialist areas include Endpoint Management, Identity Management and Cloud Solutions. Show less

    • Microsoft

      Jul 2021 - now
      Cloud Endpoint Technical Specialist

  • Licenses & Certifications

    • VMware Certified Professional - Digital Workspace 2020

      VMware
      Aug 2020
      View certificate certificate