Gavin Ellstrom

Experience

• 

  Starbucks

  Jul 2018 - Aug 2020

  Barista

  • Operated with coworkers in a high-volume operation to serve 300+ customers per shift and maintain drink preparation times of less than 1 minute• Conversed with customers frequently leading to an increase in customer connection score• Memorized 50+ menu items and drink customizations to provide suggestions and streamline the ordering process

• 

  Sigma Phi Epsilon - Florida Alpha Chapter

  Jan 2021 - Dec 2023

  • Coordinated the fraternity’s “Balanced Man Program” to ensure continuous development for over 175 active members• Collaborated with chair positions to produce bi-weekly events that strengthen relationships between members and develop professional, academic, and life skills• Led a committee of 70+ members in planning and executing the "Balanced Man Program" and all brotherhood events• Oversaw a fiscal-year budget of over $30,000 to produce engaging programming for members • Helped over 40 new members navigate the changes that come with SigEp, Greek Life, and college• Planned, organized, and lead weekly meetings• Lead over 40 new members through their Sigma Challenge, the first portion of SigEp's Balanced Man Program • Organized bonding and team-building events for a chapter of over 150 members• Planed a three-day Brotherhood Retreat to Auburn, AL for over 100 members

  • Vice President of Member Development

    Dec 2022 - Dec 2023

  • Sigma Challenge Coordinator

    Aug 2022 - Dec 2022

  • Brotherhood Events Chair

    Jan 2021 - Dec 2022
• 

  Automatic Tutoring

  Aug 2021 - May 2022

  Assistant Operations Manager

  • Engaged in traditional and guerrilla marketing efforts resulting in a 30% increase of subscriptions• Completed monthly expense reports and QuickBooks entries to be used in end of year financial documents• Met with suppliers to discuss pricing and distribution methods of printed review packets reducing costs by 10%

• 

  Luke's New York Bagel Shop

  Oct 2021 - now

  • Led teams of six to eight employees, efficiently catering to the needs of over 100 customers each shift• Facilitated the training of a team of eight employees, ensuring strict adherence to quality and health standards• Performed end-of-shift duties, including closing registers and conducting thorough cash reconciliations • Cooperated with coworkers in a fast-paced environment to maintain preparation times of less than 15 minutes• Handled the preparation of eggs and breakfast meats, crafting numerous bagel sandwiches during each shift• Maintained cleanliness and upheld quality and sanitation standards by regularly cleaning stoves and cookware

  • Manager

    Aug 2023 - now

  • Cook

    Oct 2021 - Aug 2023
• 

  UF Business Undergraduate Mentorship Program

  Jan 2022 - Apr 2022

  Mentee

  A Heavener School of Business sponsored career and leadership opportunity in which a mentee is paired with a mentor and given a semester of guidance and development through the school. As a mentee, I attended and participated in meetings that focused on navigating university life, academic success, cultural awareness, and professional and leadership development skills to build a stronger and more capable business student.

• 

  Heavener Leadership Challenge

  Mar 2022 - Dec 2023

  Facilitator

  • Enriched the leadership journey for 64 participants using the Five Practices of Exemplary Leadership in large group activities and small group reflections, resulting in an increased understanding of effective leadership soft skills• Collaborated with a co-leader to facilitate the personal development of a small group of 6 participants through group reflections and 1-on-1 sessions, fostering their engagement with the program by implementing emotional intelligence• Created a 15-minute storytelling presentation that intertwined personality with a practice of leadership to build the participants’ education and experience with the associated practice Show less

• 

  The Walmer Castle

  Jun 2022 - Aug 2022

  Founder's Assistant

  • Collaborated with a range of company executives and product manufacturers to develop two comprehensive brand decks, effectively communicating potential investment opportunities to investors• Organized and executed two themed events, attracting over 100 guests and generating revenue exceeding $1,000• Implemented a weekly schedule of promotional events aimed at boosting sales and enhancing attendance• Designed visually appealing printed materials for day-to-day operations and event marketing, effectively enhancing brand presence and communication Show less