Zico Pratama Putra

Experience

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  Plasmedia

  Jan 2008 - Jan 2009

  Business Analyst

  - Implement ETL and Data Warehouse of Management Information System (MIS) on scope Danamon Bank- Ensuring and managing system development lifecycle (SDLC) for development or implementation ETL and Data Warehouse.- Conduct UAT for MIS Project- Responsible for system or function error trouble-shooting if incident involves system defects and escalated from technical support team.

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  TechMahindra

  Jan 2009 - Jan 2010

  IT Business Analyst

  Main activities and responsibilities - Assist management in preparing strategic plans, forecast and reporting by analyzing various streams of data- Guiding system planning, solution design and development delivery works in the team;- Manage and coordinate all configuration and customization works required in OSS, BSS and Billing Systems;- Responsible for all system architecture and change requests in OSS and BSS to support all features or functions required by various business services in the company, such as broadband, voice, content services etc; Show less

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  Huawei

  Jul 2010 - Jan 2012

  VAS Engineer (System Administrator)

  Responsbility :• To do O&M related tasks on Value added Services (VAS) equipment and proactive measures to identify both obvious and non obvious problems that potentially might be raised to a certain severity level that will disturb the system• To perform a comprehensive VAS fault/failure/alarm Analysis for identifying / determining the root cause of each fault that could potentially escalate to a higher level of alarm , continued by arranging or performing corrective action to solve it permanently in a timely manner• Analyzing the repeated problems, trends and service degradation, and ensuring that the root cause of the problem is identified & solved permanently- Analyzing fault from any available output such as : NMS , reported customer complaints etc- Produce trouble ticket to relevant party (Eg .Vendor) with detailed description on any identified problem• Ensure all VAS equipment and services being well maintained and properly Operated- Perform Troubleshooting on any reported problem or receive problem escalation from Asst.VAS engineer and perform necessary action to resolve• To Work with Vendor to solve on escalated problem- Issuing trouble ticket for identified software problem or bug- Ensuring the vendor to response and resolve the problem reported to meet the agreed service level• Having coordination with teams and related parties- Provide technical and analysis data to teams and other teams such as :NMC, Core Network, Planning, International and Customer service teams- Work together with other teams to find root cause such as Core Network Team (MSC, IN, GPRS, HLS, IT)• The Job holder is accountable responsibilities a number of Network Elements :1. VAS related equipment Such as :- SMSC : Jinny- USSD : Jinny- MMS : Jinny- WAPGW : NBG- PRBT: Eluon- VMS : Tecnomen2. VAS content related product that commercially launched to HCPT customer such as : Blackberry, Mobile Email. Show less

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  LyondellBasell

  Jan 2013 - Jan 2013

  Software Analyst

  - Onsite deployment for LISA, Integration with another network element. Perform acceptance test andensure that system delivery is meet the project timeline.

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  Queen Mary University of London

  Jan 2016 - Dec 2021

  Big Data & Cloud Computing Demonstrator

  I specialise in big data, Hadoop platform, AWS, and Google Cloud. I have worked with dozen-node clusters, worked with datasets measured in petabytes and architected data pipelines handling 1s of billions of records per day, and also teaching students for Big Data

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  Universitas Nusa Mandiri

  Sept 2021 - Aug 2023

  Lecturer in Computer Science

  responsible for delivering high-quality teaching and learning to postgraduate students in computer science. The successful candidate will have a passion for teaching and research, with a strong background in computer science.Key Responsibilities:• Delivering lectures and tutorials on computer science to postgraduate students• Developing and designing course materials such as syllabi, assignments, and assessments• Assessing and evaluating student work, providing feedback, and supporting students in their learning• Collaborating with other faculty members to develop and enhance the curriculum• Engaging in research and scholarly activities in computer science• Supervising research projects of postgraduate students• Participating in departmental and university-wide committees and activities• Maintaining up-to-date knowledge of current trends and developments in computer science Show less

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  MojadiApp

  Jun 2022 - now

  Chief Technology Officer

  As the Chief Technology Officer (CTO) of MojadiApp Indonesia, I am responsible for overseeing the company's overall technology strategy and ensuring its alignment with the broader business objectives. My role encompasses a mix of strategic planning, leadership, and hands-on technical expertise to drive innovation and growth.Key Responsibilities and Achievements:1. Technology Strategy and Leadership:- Developed and executed a comprehensive technology roadmap that aligns with MojadiApp's vision and business goals.- Spearheaded the integration of AI-driven solutions to optimize business operations and enhance customer experiences.2. Team Management and Development:- Led a diverse team of engineers and developers, fostering a culture of innovation, collaboration, and continuous learning.- Provided mentorship and technical guidance to team members, ensuring professional growth and skill enhancement.3. Cloud Infrastructure and Big Data Solutions:- Designed and implemented scalable cloud infrastructures leveraging platforms such as Alibaba Cloud, AWS, and Google Cloud.- Delivered big data analytics solutions to support data-driven decision-making and improve operational efficiency.4. Enterprise Resource Planning (ERP):- Successfully led ERP system implementations, including Odoo and custom solutions, to streamline and optimize core business processes.5. Cybersecurity and Network Security:- Implemented robust cybersecurity measures, including Palo Alto and Checkpoint firewalls, to ensure data security and compliance.6. DevOps and Automation:- Introduced CI/CD pipelines and automated deployment processes, reducing software release cycles and improving system reliability.7. Product Development:- Oversaw the development of high-performance software systems tailored to meet market demands and enhance customer satisfaction. Show less

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  PT Graha Karya Informasi

  Nov 2023 - now

  Teradata & F5 Big-IP LTM Trainer

  As a certified Trainer for Teradata and F5 Technologies, I specialize in delivering advanced, hands-on training to IT professionals and organizations, focusing on big data analytics, data warehousing solutions, and network traffic management. My role involves equipping teams with the knowledge and skills to effectively leverage Teradata's data management platforms and F5's application delivery solutions for optimized performance, security, and scalability in enterprise environments.Key Responsibilities:1. Teradata Training:- Deliver instructor-led training (ILT) on Teradata Vantage, focusing on data warehousing, big data analytics, and advanced database management.- Teach topics such as SQL optimization, data integration, ETL processes, performance tuning, and Teradata ecosystem tools (e.g., Teradata Studio, Teradata QueryGrid).- Provide practical, hands-on labs to give participants experience with real-world Teradata use cases, from basic setup to complex analytics and reporting.Tailor training content to the skill levels of participants, ranging from beginners to advanced data engineers and analysts.2. F5 Technologies Training:- Lead training sessions on F5 BIG-IP solutions, with a focus on Local Traffic Manager (LTM), Global Traffic Manager (GTM), Application Security Manager (ASM), and Advanced Firewall Manager (AFM).- Teach key concepts like load balancing, SSL offloading, traffic management, application delivery, and security policy configuration.- Offer hands-on exercises to help participants configure, optimize, and troubleshoot F5 devices in live environments, ensuring improved traffic flow, availability, and security. Show less

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  PT. Mastersystem Infotama

  Oct 2024 - now

  Palo Alto & F5 Big-IP LTM Trainer

  As a certified Trainer for Palo Alto Networks and F5 Technologies, I specialize in delivering advanced, hands-on training to IT professionals and enterprise teams. My training focuses on network security and traffic management solutions, ensuring clients understand how to configure, manage, and optimize Palo Alto and F5 platforms in complex environments.Key Responsibilities:1. Palo Alto Networks Training:- Deliver instructor-led training (ILT) on Next-Generation Firewalls (NGFW), Prisma Cloud, and Cortex XSOAR.- Teach firewall configuration, threat prevention, VPN setup, policy management, and intrusion detection.- Provide hands-on labs for real-world experience with Palo Alto technologies.2. F5 Technologies Training:- Lead training on F5 BIG-IP platforms, covering modules like Local Traffic Manager (LTM), Advanced Firewall Manager (AFM), and Global Traffic Manager (GTM).- Teach traffic management, SSL offloading, load balancing, and application delivery optimization.- Offer deep technical guidance on configuring and troubleshooting BIG-IP devices.3. Curriculum Design & Customization:- Create and update training materials to reflect the latest product features and best practices.- Tailor courses for different skill levels, from beginner to advanced, based on client needs.- Customize content to address specific organizational requirements and deployment challenges.4. Certification Preparation:- Prepare learners for certifications like PCNSE (Palo Alto Networks Certified Network Security Engineer) and F5-CTS (F5 Certified Technical Specialist).- Provide exam-focused training and create mock exams to gauge readiness. Show less