DeAudrea Aguado

Experience

• 

  Virginia Commonwealth University

  Sept 2010 - Jun 2011

  Administrative Assistant

  Department: Emergency MedicinePart-Time Employment, Pursuing College Full-Time

• 

  Virginia Commonwealth University

  Oct 2012 - Mar 2023

  Department: Division for Inclusive ExcellenceManage multiple tasks (short and long-term) daily in a fast-paced environment using a variety of technical, analytical, communication and organizations skills.• Coordinate with clients requesting graphic design or layout work; develop ideas; suggest new or modifies existing ideas; demonstrate graphic techniques and advises other departmental personnel on techniques and methods to use.• Design, illustrate and prepare layouts for various reports, information pamphlets, brochures, case statements, newsletters and other departmental publications and printed material; develop and design exciting e-communications and websites.• Obtain bids for printing and maintains relationship with vendors and creative staff.• Coordinate production and proof process with internal and external clients and vendors. Show less -Coordinates the Virginia Sickness and Disability process by ensuring the accurate and timely processing of all short term disability claims; updates leave usage, makes leave adjustments, and payments through the VCU Human Resources System; coordinates claims with the third party administrators for VSDP (Reed Group). -Calculates and issues appropriate payments for STD/LTD working absences; and processes all benefits applicable to the VSDP claim, such as health care changes and health care transitions to the Virginia Retirement System (VRS) payroll for LTD. -Provide quality customer service in a professional manner’ communicating clearly and confidentiality, both orally and in writing, with employees of various levels within the organization and with people from diverse backgrounds. -Exercise judgment, take initiative, prioritize work, meet non-negotiable time frames, and attend to detail in a time-pressured, high volume work environment.-Basic knowledge of federal and state human resource policies, procedures, laws and regulations and principles and practices, especially those related to employee benefit, employee records, and transactions related to employment and compensation. -Interpret and explain HR policies and guidelines and procedures; preference for knowledge of state HR policies regarding VSDP, leave and benefits.- Monitor reports and reconcile informationDemonstrated ability to work in a team environment with multiple and varied customers-Knowledge of human resource and payroll systems operations and procedures. -Experience with applying HR policies to work processes, office procedures, filing systems, and customer service.Ability to use a PC with e-mail, spreadsheet, database, word, presentation, and word processing software.- Strong customer service orientation. Show less

  • Visual Designer and Photographer

    Apr 2020 - Mar 2023

  • Graphic Designer

    Apr 2018 - Apr 2020

  • Graphic Designer and Communications Assistant

    Apr 2017 - Apr 2018

  • Graphic Designer

    Nov 2015 - Apr 2018

  • VSDP Analyst

    Oct 2013 - Oct 2015

  • Training and Benefits Administrative Assistant

    Oct 2012 - Nov 2013
• 

  Rich Methods

  Jan 2013 - May 2022

  Visual Designer and Photographer
• 

  Alliance Group Ltd.

  May 2014 - Aug 2014

  Graphic Design Internship

  Graphic Design

• 

  University Public Affairs at VCU

  May 2017 - Jul 2017

  Graphic Design Intern

  –Strategizing and Creation of Visual Content, Social Media–Assisting with Managing Registration and Records Management, Social Media

• 

  Genworth

  Mar 2023 - now

  Visual Identity + Graphic Design Manager