Anthony Di Tella

Experience

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  Australia Pacific Airports - Melbourne Airport

  Jan 1998 - Apr 2016

  Accountable for the operation of Melbourne Airport on a shift basis across terminals, retail outlets and concessions, landside, forecourt, car parks and airside, including the safe and efficient allocation of key operating assets. Responsible for the delivery of a safe, secure, compliant and planned operation, optimizing passenger flow and achieving targeted customer experience, service delivery and operational measures and standards by effectively managing the operational delivery team, including Melbourne Airport staff and key service providers.Primary customer and stakeholder interface to maintain excellent relationships with customers and stakeholders, has critical Airport Emergency Plan responsibilities including leadership of incident response and ensures the delivery of comprehensive and focused shift plans and reporting that supports continuous improvement and the drive for operational excellence Show less Contributes to the achievement of the Company Strategies by providing a 24 hour central coordination, response, monitoring and information point for all airport stakeholders. Ensures the implementation of the common user facilities plans on a daily basis and makes operationally necessary changes to the plans on the day to ensure the most efficient allocation. Accountable for the implementation of contingency plans and emergency procedures within Airport controlled facilities and coordinates necessary actions. Show less

  • Airport Duty Manager

    Jan 2005 - Apr 2016

  • Communications Officer/ Relief Airport Coordination Centre Supervisor

    Jan 2002 - Jan 2006

  • Airside Safety Officer/ Relief Senior Airside Safety Officer

    Jan 1998 - Jan 2002
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  Operations Management and Service Delivery

  Apr 2016 - Mar 2018

  Operations Management and Service Delivery Consultant

  Consulting in areas including Project Management, Operational Subject matter advice, Business resilience, Emergency and crisis management and Stakeholder engagement.

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  Yarra Trams

  Mar 2018 - Apr 2020

  Team Manager Drivers - Lines

  Keolis Downer is the proud operator of Yarra Trams, the largest light rail network in the world. It recently began delivery of a new franchise term and significant investment to ensure even , safer, more reliable passenger experiences through enhanced services and performance measures while increasing the value of the tram network for Melbournians and the thousands of visitors to this city every day.Team Managers are accountable for ensuring expected Quality of Service through leadership and effectively managing and motivating staff. Embedding a customer service culture where direct reports think like a passenger. Monitoring, analyzing and managing operational incidents, providing ongoing coaching, feedback and fostering a zero harm culture. Show less

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  Waste Wise Environmental

  Apr 2020 - Jun 2020

  General Manager Operations

  Waste Wise Environmental is Australia's market leader in sustainable waste management solutions, a privately owned waste service provider that innovated the Mini Rear Loader and provides service solutions to medium and high density residential and commercial developments.

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  Project Management Consultant

  Jul 2020 - now

  Project Management Consultant

  Currently project managing and developing a privately owned, Melbourne focused last mile commercial property portfolio.