Alison Mo

Alison Mo

Ground Staff

Followers of Alison Mo198 followers
location of Alison MoTaipei, Taipei City, Taiwan

Connect with Alison Mo to Send Message

Connect

Connect with Alison Mo to Send Message

Connect
  • Timeline

  • About me

    Manager at Asia Pacific Accelerator Network

  • Education

    • Anyang University

      2010 - 2011
      Exchange student
    • Ming Chuan University

      2008 - 2012
      Bachelor's degree
    • Xiamen University

      2011 - 2011
      Visiting student
  • Experience

    • Singapore Airlines

      Jun 2012 - Mar 2014
      Ground Staff

      - Member of the Elite Service Team, focusing on improving passenger experience- Maintained passenger satisfaction metrics- Supported daily passenger check-in and boarding process

    • Mandarin Airlines

      Oct 2014 - Jun 2021

      Ground Operations Division- Member of the ground operation management team, focusing on flight handling and manpower roster planning- Acted as the Single Point of Contact (SPoC) for government officials and represented airlines- Coordinated execution plan with airline representatives and tracked flight status- Organized and reviewed shift schedules for different functional personnel Assistant Supervisor (Counter in Charge)- Led the ticketing specialist team, specialized in flight editing and itinerary rerouting- Coordinated ticketing-related activities and mange conflicts with different stakeholders- Arranged flight schedules, loading details and daily boarding duties

      • Ground Operations Supervisor

        Feb 2018 - Jun 2021
      • Assistant Supervisor

        Oct 2014 - Feb 2018
    • IAPS 陽明交大產業加速器

      Nov 2021 - now
      Communications Specialist

      - Successfully conducted 4 cycles of the global startup acceleration program, working with more than 30 international startups and regional venture capital partners- Successfully organized multiple on-site and online events from a smaller scale (more than 50 participants) to a larger scale (more than 500 participants)- Act as the liaison between the global sports Innovation management team, the Taiwan government, and founders / CEOs of the enrolled startups- Develop communication strategy to ensure program execution excellence, leveraging modern communication tools (e.g. Slack)- Manage external communication channels, including the official account, program website, and other public exposure channels (e.g. Digitimes, Business Next) Show less

    • Asia Pacific Accelerator Network

      Apr 2024 - now
      Manager
  • Licenses & Certifications