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Lake Carouthers

Lake Carouthers

Manager, Customer Escalations

Followers of Lake Carouthers1000 followers
location of Lake CarouthersGreater Houston

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  • Timeline

  • About me

    VP, Product Lead at JPMorgan Chase & Co.

  • Education

    • University of Houston-Victoria

      -
      Global MBA Finance

    • University of Houston, C.T. Bauer College of Business

      -
      Bachelor of Business Administration (B.B.A.) Accounting

  • Experience

    • Asurion

      Jan 2001 - Jul 2005
      Manager, Customer Escalations

    • Realm Professionals

      Jul 2005 - Dec 2010
      Project Manager, Investor Consulting

    • Bank of America

      Dec 2010 - Jun 2019

      • VP, Enterprise Vendor Management

        Mar 2013 - Jun 2019

      • Project Manager, Vendor Management

        Dec 2010 - Mar 2013

    • JPMorgan Chase & Co.

      Jun 2019 - Aug 2020
      Senior Program Manager

    • USAA

      Aug 2020 - Mar 2021
      Program Management Lead

    • JPMorgan Chase & Co.

      Mar 2021 - now
      VP, Product Lead, Infrastructure Capacity

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute

    • ITIL Foundation - IT Service Management

      AXELOS Global Best Practice

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)