Experience

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  Emerson

  May 2018 - Jun 2018

  System and solutions business intern, customer care department

  During my internship at Emerson Electric Co., a Fortune 500 company, I was an integral part of the Customer Care Department, contributing to the integration of innovative solutions with industry-specific services including engineering, consulting, and project management.Key Responsibilities and Contributions:Provided dedicated customer care support, offering assistance in overcoming challenges by effectively integrating advanced innovations with industry services.Undertook crucial tasks such as dataserv uploading and buyout monitoring for the System and Solutions Business Unit, showcasing meticulous attention to detail and data accuracy.Collaborated seamlessly with the Procurement team for incoming shipments, ensuring smooth logistics operations and timely delivery of essential components.Maintained meticulous outbound documentation for MRO (Maintenance, Repair, and Operations) buyout consolidation, playing a vital role in ensuring compliance and efficient re-export processes.This experience allowed me to further develop my skills in customer support, logistics coordination, and project documentation within a dynamic multinational environment. Show less

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  Zultec

  Oct 2019 - Jun 2020

  Product support engineer, industrial department

  During my tenure as a Product Support Engineer at Zultec Pvt. Ltd., a prominent solutions company specializing in IT, Retail, Engineering, and Materials, I collaborated with a dedicated team of Service Engineers to deliver exceptional technical assistance and solutions.Key Responsibilities and Achievements:Skillfully tackled and resolved issues pertaining to VideoJet Printers and Loma Metal Detectors by closely working alongside Service Engineers, showcasing a strong grasp of technical intricacies.Delivered comprehensive solutions to major corporations operating in the food processing and end-line production sectors, contributing to the enhancement of their operational efficiency and productivity.Successfully addressed and resolved complex challenges faced by customers in factory environments, effectively collaborating with the Services Team to ensure swift issue resolution.In this role, I demonstrated a deep commitment to problem-solving, technical expertise, and teamwork, consistently delivering value to both the company and its valued clients. Show less

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  Mapak edible oils (pvt) ltd.

  Jul 2020 - now

  Electrical engineer

  As an Electrical Engineer at MAPAK Edible Oils Pvt. Ltd., I contribute to the success of a modern Edible Oil Refinery spanning 12 acres at Port Qasim. In collaboration with a team of professionals, I play a pivotal role in the planning, analysis, design, and construction of various electrical systems aimed at establishing a 500TPD Seed Crushing Plant.Key Achievements:Achieved an impressive 22% reduction in time by completing end-to-end erection and commissioning of the Seed Crushing Plant within 70 days, surpassing the 90-day target.Successfully decreased costs from 15 million PKR to 12 million PKR by optimizing plant installation, including panels, cables, and designing and calculating load and Motor Control Centres (MCC) panels.Effectively minimized plant downtime by implementing a routine maintenance program, resulting in a significant 30% reduction.Responsibilities:Spearheaded the development of weekly action plans to track project progress and ensured contractor work met stringent standards in quality, drawings, specifications, and codes.Generated comprehensive daily maintenance reports, encompassing motor, light, and instrument maintenance.Proactively identified and addressed bottlenecks and breakdowns, consistently achieving zero accidents and complaints by utilizing troubleshooting techniques such as root cause analysis.Maintained a safe and healthy work environment by strictly adhering to established standards, procedures, codes, and legal regulations.By excelling in these responsibilities and accomplishments, I have contributed to the overall efficiency, safety, and success of the Edible Oil Refinery, embodying the values of innovation and excellence. Show less

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  Madmarketing

  Mar 2021 - now

  Head of product

  As the Co-founder of Mad Marketing, I drive design excellence and innovation in the capacity of leading the Product Design and UX/UI department. In this role, I am instrumental in establishing and enforcing design standards, collaborating with cross-functional teams, and conducting regular design reviews to ensure a seamless and high-quality user experience.Key Achievements:- Successfully reduced administrative overhead by 30% in Fitness Arena, an innovative client management app for gym instructors, through the implementation of intuitive design features.- Spearheaded the adoption of agile methodologies, resulting in streamlined design processes and a 15% reduction in project timelines.- Led the design efforts for Skill Code Pro, a responsive website tailored for coding enthusiasts of all ages.Leadership Contributions:- Orchestrated team workshops, enhancing design skills and elevating overall team proficiency by 20%.- Introduced an impactful mentorship program, fostering collaboration and knowledge-sharing among team members.- Led strategic recruitment initiatives, expanding the department size by 25% to meet the growing demands of diverse projects.- Established robust communication channels with other departments, ensuring seamless project coordination. Show less