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Liz Dente

Liz Dente

Followers of Liz Dente211 followers
location of Liz DenteBrooklyn, New York, United States

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  • Timeline

  • About me

    Operations, training, and program specialist currently in the food service industry

  • Education

    • Messiah University

      2010 - 2013
      Communication and Media Studies

      Activities and Societies: Student Activities Board - Film Executive 2011-2013 Student Activities Board - President 2013 Student Government Association - Representative 2012-2013 Splice Student Film Festival - Organizer 2012 Re: Humanities Symposium - Presenter, Bryn Mawr College, PA 2013 Cinemablography Film Department blog - Writer, Editor 2012-2013 The Pulse student newspaper - Contributor, 2011-2013

    • CUNY School of Professional Studies

      2024 - 2025
      Bachelor of Arts - BA Sociology

  • Experience

    • Long Branch Covenant Church

      Jul 2005 - Jan 2008

      - Worked directly with the lead pastor to meet his daily pastoral and administrative needs- Acted as liaison between congregation and leadership staff; often dealt with information of sensitive or confidential natures. - Answered phones, scheduled meetings, interacted with local and national business contacts to maintain accounts or purchase goods.- Created brochures, calendars, etc. from Mac OS X using Adobe InDesign- Planned 3 trips to New Orleans for Katrina relief work with members of the youth group and/or congregation. Show less

      • Youth Leader

        Jan 2004 - Jan 2008

      • Administrative Assistant

        Jul 2005 - Sept 2007

    • Spellbinders Surf & Snow

      Jul 2007 - Jan 2009
      Sales, Returns, & Merchandising Manager

      - As sales manager: opening and closing duties; trained employees; register; customer service.- As merchandising manager: arranged merchandise in an appealing and unique way; made/displayed signs for all sales.- As returns manager: customer service; returned customers’ damaged/defective merchandise for credit or repair in a timely manner; conducted shop inventories

    • Hope Resource Group, Inc.

      Jan 2009 - Dec 2009
      Chief Operating Officer

      - Wrote & designed content for website in development- Organized web video campaign audition & shoot- Creative consultant for graphics team & during audio production of product- Organization on hiatus

    • Messiah College Residence Life Office

      Jan 2010 - May 2011
      Receptionist

    • Messiah College Student Activities Board

      Aug 2011 - Dec 2013
      Lost Films Executive

      - Film selection, scheduling, booking each semester- Coordinate with Dining Services to sell weekly concessions- Coordinate with Media Services and projectionists to run film- Maintenance of social media related to Lost Films- Audience tracking- Management of revenue and expenses related to Lost Films

    • AMC Theatres

      Sept 2014 - May 2018

      - Create culture of ownership and innovation within the Bar and Guest Services areas- Hold associates accountable for performance through meetings and timely, relevant feedback- Interview, hire, and train new associates in all front of house positions- Execute daily operations to fulfill company goals- Develop cost-neutral action plans to address areas of opportunity within Bar and Guest Services departments- Communicate effectively with leadership team members in fast-paced, high volume, guest-facing environment Show less - Ensured daily floor operations support company financial targets while leadership team and associates fulfill guest promise to be “friendly, clean, and quick”- Resolved complicated or escalated guest concerns at the theatre level to avoid corporate involvement and retain guest loyalty- Set departmental and cultural expectations based on overall guest satisfaction feedback and annual targets (current month’s actual versus plan is +13% over target)- Oversaw service execution to Premiere (paid) members of the loyalty program while maintaining service standards for Insider (free) and non-members; resolve concerns regarding operational execution of tiered benefits- Hosted early screenings for studios and film critics; discreetly arrange access and security for talent to appear Show less

      • Restaurant Theatre Manager

        Feb 2017 - May 2018

      • Senior Manager

        Aug 2016 - Feb 2017

      • Manager

        Jun 2015 - Sept 2016

      • Supervisor

        Sept 2014 - Jun 2015

    • Salt Hotels

      May 2018 - Dec 2018
      Kitchen Manager

      Part of grand opening team for Asbury Lanes. Ordering, inventory, food cost management, scheduling, operations, guest recovery, event execution, artist rider fulfillment overnights production, training.

    • Wegmans Food Markets

      Feb 2019 - Apr 2022

      • Lead Cook - Culinary

        May 2021 - Apr 2022

      • Service Desk Team Lead

        Aug 2020 - May 2021

      • Sushi Team Lead

        Feb 2019 - Aug 2020

    • Performance Foodservice

      May 2022 - Sept 2023
      Area Sales Manager

    • Gopuff

      Dec 2023 - May 2024
      Program Management Specialist

      Produce operations specialist within the Fresh Grocery team, focusing on Produce

    • Madison Square Garden Entertainment Corp.

      Sept 2024 - now
      Premium Food & Beverage Supervisor

  • Licenses & Certifications

    • TIPS Alcohol Certification

      360training
      Oct 2020

    • Certified Professional Food Manager (CPFM)

      Safemark
      Mar 2021

    • ServSafe Manager

      National Restaurant Association
      Sept 2017