Experience

• 

  Trend communications

  Jun 2006 - Jun 2007

  Verification technology engineer

  Part of the Marketing Team in charge of testing the new products/new software releases before releasing them to the market.

• 

  Huawei

  Jul 2007 - Jun 2015

  Responsible for product management and presales activities associated to Telecommunications Network Products and OSS Systems with Telefonica. In charge of the introduction of products and solutions based on customer’s requirements, identify customer needs to generate new business opportunities, improve customer relationship at different levels, and ensure customer satisfaction with products and projects under my responsibility. In charge of provide technical support to the customers and enlarge the customers’ knowledge and confidence in the products and solutions offered by Huawei. Worked as Huawei’s partner in customer premises preparing the technical information for a swap project.

  • Product Manager || Presales || Technical Sales Manager - Telefonica Account

    Jan 2010 - Jun 2015

  • Optical Network Support Engineer

    Feb 2008 - Jan 2010

  • Transmission engineer

    Jul 2007 - Feb 2008
• 

  Wipro

  Jun 2015 - Jul 2019

  Collaborate with Sales Department to identify and develop new opportunities with Telefonica. Work in new proposals and projects related to telecom networks, OSS, process improvement and automation towards new digital era. Working for Telefonica Global CTIO as delivery manager for projects in Network area (TOP  Generate savings, deploy new OSS tools, optimize processes in LATAM and Germany; ITC  Optimize network planning activities). Manage client relationship with Directors of Telefonica GCTIO organization and identify new opportunities of collaboration.

  • Business Development || Presales || Solution Architect - Telefonica Account

    Apr 2016 - Jul 2019

  • Telecom Business Consultant

    Jun 2015 - Jul 2019
• 

  Amazon web services (aws)

  Jul 2019 - now

  • Principal CSM

    Oct 2022 - now

  • Sr. Customer Solutions Manager

    Jul 2019 - Sept 2022