
Natcha Oraveerakul
Social Media Customer Service Specialist

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About me
Reaching 100% Potential
Education

Chulalongkorn Mahawitthayalai
2011 - 2014Bachelor's degree COMMUNICATION, JOURNALISM, AND RELATED PROGRAMS
Experience

Innovative Marketing Communication
Nov 2015 - May 2016Social Media Customer Service SpecialistResponsible for clients e.g. THAI Airways, Leela Gems, AloEx shampoo, Soyfresh, CA (Anticancersupplements), Zurich Bread and NAPA)Social media monitoring, issue management & online content support

Nation Multimedia Group
Jun 2016 - Sept 2017Foreign reporter- News translation & rewriting from English news article into Thai version.- News monitoring in terms of general news, economy in Southeast Asia and worldwide business- Outside news reporting

Neo Target Co., Ltd.
Nov 2017 - Dec 2018Account ExecutiveResponsible for clients e.g.- News monitoring, clipping & evaluation- Daily / Weekly / Monthly report preparation- News release writing, rewriting, translation & dissemination- Media Relations & Media Pitching; particularly, mainstream media- Media and customer insight monitoring & analysis via Zocialeye- Help support PR communication proposal and other assignments- Crisis & Issue Management

HI Corporation Co., Ltd.
Jan 2019 - Jul 2022Marketing Associate- Developing online marketing and communications strategies including budgets and timeline management- Managing and executing marketing and communication activities; campaign and promotion- Buying of media and advertisement of online platform and able to determine appropriate target audience ex. Facebook Ads- Manage cost and budget for advertisement effectively (ROAS) along with conducting reportMonitor campaign effectiveness- Collecting of data and statistic in each channel- Preparing & analyzing monthly sales performance reports, and feedback to optimize campaign to reach objectives and improve in the next campaign- Monitoring & analyzing the industry's trend including competitors' campaigns, promotion, and content- Coordinate with sales team Show less

MetaverseXR
Jul 2022 - Oct 2022Account Executive- Network with potential business partners to drive brand awareness and value- Oversees planning and execution of client services including strategic planning, creative development and AR/VR/XR services- Develop creative briefs for relevant internal teams that meet client's requirements and provide clear direction consistent with overall strategy- Manage projects from start to finish according to deadlines and with a clear focus on quality.- Make a proactive effort to explore new business opportunities that tap into new markets and pitch proposals to potential clients with an eye to expanding the client base. Show less

Botnoi Consulting
Oct 2022 - nowAccount Executive
Licenses & Certifications
- View certificate

SEO: Keyword Strategy
LinkedInMay 2023 - View certificate

Google Ads Essential Training
LinkedInApr 2023 - View certificate

Learning Google Tag Manager
LinkedInApr 2023 - View certificate

Business English: Basics
CourseraAug 2018
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