Mariya Choleva

Experience

• 

  HP

  Sept 2010 - now

   Responsible for achieving the operational excellence of the team by providing process support and by driving process improvement initiatives and investigations  Project Management including insourcing & outsourcing activities Developing and implementing of the team strategy and achieving customer satisfaction Support the team in handling high complexity escalations and issues Modelling & performing trainings and learning initiatives. Documenting and keeping the training materials up-to-date Reporting and checking the quality of work by regular quality checks and miss analysis Ad hoc reports and analysis Show less  Acting as team lead and SME Providing assessments to team members Modelling & performing trainings and learning initiatives. Documenting and keeping the training materials up-to-date Reporting and checking the quality of work by regular quality checks and miss analysis Order management, backlog management and escalation support Processing customer requests regarding repair parts Follow up on the delivery of the processed customer requests Processing specific order request –Vendor orders, FOC, Gratis, Internal orders etc. Interacting with other members of the GPSC EMEA/ PPS EMEA supply chain located in various countries (planning and logistics teams, product line management teams, etc.) Show less

  • Digital Delivery Global Project Manager

    Jul 2024 - now

  • Transformation Project/Program Manager

    Apr 2020 - Jul 2024

  • Business Account Manager

    Apr 2019 - Apr 2020

  • Supply Chain Team Lead

    Jul 2017 - Mar 2019

  • Exceptions & Escalations Management Quality Lead

    Jan 2015 - Jul 2017

  • Order Management Specialist

    Sept 2010 - Dec 2014