Kayla Mudge

Experience

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  TownePlace Suites by Marriott

  Jun 2012 - Jul 2014

  Breakfast Attendant, Laundry Room Attendant
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  CVS Health

  Jul 2014 - Oct 2016

  Front Store Associate, Certified Pharmacy Technician

  A "jack of all trades," I was initially hired as a front store customer service associate. I provided assistance to the Beauty Department Manger as a knowledgeable and reliable source of healthy skin care information and assisted in the creation of innovative healthy skincare center and holiday promotional displays, often gaining recognition by district level management. In addition to the above, my responsibilities as a front store associate included cashiering, photo department consultation, performing out-dates, delivery and customer service complaints.As a continuous provider of exceptional customer service, I was recognized for my "legendary service and positive impact" with customers for eight consecutive months. In an effort to challenge myself and expand my knowledge as a store associate, I applied to become a Pharmacy Tech I and was promoted to the position. My responsibilities as a pharmacy technician included; cashiering, production of scripts, inventory, and drop-off. Show less

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  Hospital Association of Rhode Island

  Jun 2016 - Jul 2019

  Promoted after eight months of serving as the association's Healthcare Policy and Communications Fellow, I assisted in the development and coordination of the association's comprehensive external communications program, which was designed to carry key messages from HARI members to legislators, regulators, business leaders, and other key opinion leaders. This included writing, editing, and coordinating production of publications, presentations, and op-eds, as well as preparing speeches and press talking points. For one year, I coordinated a statewide public health campaign that brought together state agencies, hospitals, business owners, public school systems, universities, and community leaders. Throughout the first year, I provided nearly 100 presentations, participated in numerous community resource fairs, tracked campaign spending, and co-led the campaign's steering committee. In the first year, the Campaign had a reach of more than 50,000 Rhode Islanders. Show less Following my graduation from the University of Rhode Island, I was accepted into one of two positions offered by the Hospital Association of Rhode Island (HARI) as a Healthcare Policy and Communications Fellow. Throughout my fellowship I assisted in the creation, editing and distribution of HARI publications, press releases and member advisories. In addition, I assisted in the management and content development of HARI's social media pages - Facebook, Twitter, and LinkedIn.After eight months of employment as a fellow, I was promoted to the position of communications coordination. Show less

  • Communications Coordinator

    Jul 2016 - Jul 2019

  • Healthcare Policy and Communications Fellow

    Jun 2016 - Mar 2017
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  Thundermist Health Center

  Jul 2019 - Dec 2020

  Communications Lead

  Thundermist Health Center is a Federally Qualified Community Health Center, serving three Rhode Island communities - Woonsocket, West Warwick, and South County for fifty years. As the Communications Lead, I supported the communication needs of the Human Resources Department as well as agency priorities, initiatives, programs, and services through the implementation of a strategic communications plan.

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  CVS Health

  Dec 2020 - now

  Assisting in the management of the CVS Health social media program, which includes coordination of executive and colleague social media efforts as well as sharing social media best practices for colleagues and executives engaging on LinkedIn. Supporter of key communications initiatives aligned to business priorities and growth strategies for the CVS Health Care Delivery team. My responsibilities include supporting internal and external communications operations, leadership, clinical quality and safety initiatives, quarterly analytics reporting, and weekly communications activity tracking across the retail health businesses.

  • Social Media Program Manager

    Nov 2024 - now

  • Manager, Corporate Communications

    Apr 2023 - Nov 2024

  • Senior Analyst, Communications

    Dec 2020 - Apr 2023