
Daniel Lau
Facility & Outsourcing Services Manager

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About me
Non-Financial Risk Management Manager - Maybank Investment Banking Group
Education

BCM Institute
-Professional Paper Business Continuity ManagementBCM-300: ISO 22301 Business Continuity Management

Intuition
-Professional Course Operational Risk Management Level 1Certified by Asian Banking School

University of Malaya
2008 - 2011Bachelor's degree Business Administration
Experience

E2 POWER SDN. BHD.
Jun 2011 - Jul 2015Facility & Outsourcing Services Manager- Conduct sourcing and tender exercises.- Coordinate for the setup of OCBC new office premises and branches.- Take charge of E2 Power Cyberjaya Office’s administrative matters.- Monitor the services provided by related outsourcing vendors, including BCP testing arrangement.- Manage the BCM related matter for the department as BCP Coordinator.

OCBC Bank
Aug 2015 - Nov 2018BCM Manager- Manage the implementation, maintenance and enhancement of Bank BCM Program: Business Impact Analysis (BIA), Desktop Walkthrough, BCP Testing and other BCM related activity. - Provide internal consultative advisory services to business units on all BCM related matters.- Coordinate and conduct business recovery exercises to validate the recovery strategies of business units on regular basis.- Conduct trainings on all aspects of BCM to employee from different levels in the organization.- Part of Corporate Security Team to provide 24/7 on-call support when necessary.- Conduct bankwide and departmental call tree exercise. Show less

RHB Banking Group
Nov 2018 - Jun 2022BCM Manager - Section Head- Review Business Impact Analysis (BIA) & Risk Assessment (RA) submissions by business units.- Conduct briefing/workshop to guide business units in completing BIA & RA exercise.- Provide support for the implementation of approved Business Continuity Plan (BCP) activities. - Escalate to relevant regulatory body(s) pertaining to BCP activation and disruption incident.- Prepare materials and logistic arrangement for crisis simulation exercise. - Conduct periodic review and update on the emergency/crisis contact list.- Manage Covid-19 pandemic as member of Pandemic Workgroup. Show less

Maybank Investment Banking Group
Jul 2022 - nowNon- Financial Risk Management Manager- Perform and manage the Business Continuity Management (BCM) program for Maybank Investment Banking Group.- Initiate the BCM documentation reviewing exercises, and review the submissions by business units such as Risk Assessment (RA), Business Impact Analysis (BIA), and Business Continuity Plan (BCP).- Plan and organize the BCM exercises such as Call Tree Exercise and BCP Test.- Manage the actual crisis/ incident as BCM Secretariat.- Support the process of analyzing and tracking of data within NFR tools - BCM.- Provide support to regional entity in implementing the BCM program.- Facilitate the effective escalation and reporting of operational risk issues and exposures to relevant committees.- Facilitate effective management and performance of Operational Risk Assessment for new project and product.- Review and challenge the completeness and accuracy of the Operational Risk Assessment performed by the project manager.- Create and promote a Risk Awareness culture. Show less
Licenses & Certifications
- View certificate
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Certified Business Continuity Professional (CBCP)
DRI International (Disaster Recovery Institute)Feb 2020
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