Bernard Chung

Experience

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  VACAP FCU

  Jul 2000 - Mar 2004

  IT Asst.

  Performed daily and monthly core processing functions. Desktop support for Windows XP machines. Basic support on Windows server 2000/2003

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  New Generation FCU

  Mar 2004 - Jan 2017

  IT Admin

  Desktop support of Windows XP and Windows 7 desktops. Windows Server 2008/2012 basic administration and troubleshooting. Assisted with migration from Windows XP to Windows 7 64 bit architecture. Assisted with core migration from Aftech to UltraData.

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  RVA Financial

  Feb 2017 - Jan 2018

  IT Manager

  Desktop support of Windows 7 and Windows 10 desktops. Windows Server 2008/2012 basic administration and troubleshooting. Assisted with migration from Windows 7 to Windows 10. Assisted with core migration from UltraData to CU South.

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  VCU Health System

  Apr 2018 - Sept 2019

  Deskside Support Specialist

  A member of a special project called Tap n Go. We have deployed and tested Tap n Go to all clinical PC's thru out VCU Health System. It is a system for users to use their ID badge to log in and out of PC's. In addational to that, I also did desktop support with SDM ticketing system and helped users with various system issues and also help deployed/Move/reimage PC's for various locations for the health system.

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  Merit321 - US ARMY CASCOM G6, Fort Lee

  Jan 2020 - Apr 2022

  IT Technologist II - Cleared

  Desktop support Operations, Respond/acknowledge and resolve service ticket within established timeframes, Establish new, maintain, delete, and troubleshoot Active Directory client accounts/client systems, Provide network registration of client equipment into the current installation software/asset management application. Add/change/move/install and support network PC's and printers for users. Install and support various software that the user require to do their duties.

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  Actionet - Department of State FASTC, Fort Barfoot

  Apr 2022 - Sept 2024

  Deskside Engineer - Cleared

  Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.Performs software installations and upgrades to operating systems and layered software packages.Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.Monitors and tunes the system to achieve optimum performance levels.Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.Ensures data/media recover-ability by implementing a schedule of system backups and database archive operations.Supports media management through internal methods and procedures or through offsite storage and retrieval services.Develops and promotes standard operating procedures.Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation Show less

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  Koniag - Department of State - Diplomatic Security (FASTC), Fort Barfoot

  Sept 2024 - now

  System Administrator - Cleared

  Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.Performs software installations and upgrades to operating systems and layered software packages.Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.Monitors and tunes the system to achieve optimum performance levels.Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.Ensures data/media recover-ability by implementing a schedule of system backups and database archive operations.Supports media management through internal methods and procedures or through offsite storage and retrieval services.Develops and promotes standard operating procedures.Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation Show less