Experience

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  Full service sud s.r.l

  Dec 1999 - Aug 2000

  It specialist for “telecom italia”

  IT Specialist for Telecom Italia Customer users in Campania and Basilicata Italy regions

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  Ibm

  Sept 2000 - Jun 2014

  Head of 'Service Management' domain in BP²I Italy for BNL entity (team of 15 members of Service Manager, Change Manager, Problem manager, Incident manager and Request Office). Responsible of follow-up and incident, changes, problems, crisis and demands coordination Head of the Delivery Open domain in BP²I Italy for BNL entity, responsible for incident resolution, changes planning and implementation, demands, project and program delivery (team of 50 experts on Unix, Windows, SAN, Storage, Database, Middleware, Security, Monitoring technologies). Support of "Brunello" program realization, server migration and transformation from Rome to Paris datacenter, knowledge and activities transition and transfer from BP²I Italy to BP²I France Project manager in BP²I Italy for BNL and BP²I France services, in charge of BNL business and BP²I internal projects delivery Project manager for the client FENDI LVMH, responsible for the delivery of technical obsolescence projects in Italy, and workstations deployment for FENDI Global Service Manager responsible for the "End Users" and "Contact Center" services for PFIZER customer (team of 30 members experts for end user support) Senior IT Specialist Unix and Windows and Italy referent for the execution of international program ODCS (IBM On Demand Center Services with the delivery of the first solution for dynamic resource allocation). Program realized in cooperation with USA and UK IBM Senior IT Specialist Unix and Windows and referent for systems hosted in Italian Datacenters

  • Head of Service Management c/o BNP Paribas Partner for Innovation Italy

    Jan 2014 - Jun 2014

  • Head of Open Delivery c/o BNP Paribas Partner for Innovation Italy

    Mar 2011 - Dec 2013

  • Project Manager c/o BNP Paribas Partner for Innovation Italy

    Jan 2009 - Feb 2011

  • Project Manager

    Jun 2008 - Dec 2008

  • Service Delivery Manager

    Jun 2006 - May 2008

  • Senior IT Specialist

    May 2004 - May 2006

  • IT Specialist

    Sept 2000 - Apr 2004
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  Bnp paribas partners for innovation (bp2i)

  Jul 2014 - Aug 2020

  Head of BP²I Production for CARDIF France, responsible of following activities:• All production services and projects delivered by BP²I for the CARDIF business line• Delivery of projects required by CARDIF• Global coverage activities for CARDIF business line on BP²I perimeter • Responsible of all technical BP²I and BNL projects and programs delivery for BNL perimeter (10000 JH)• Director of the "New Data Center Rome" program (transformation and logical move from Rome to Marne Datacenter of BNL servers) Responsible of the delivery for BNL business projects (5000 JH) Responsible of all the production services (incidents, changes, problem, crisis management, demand management and continuous improvement plan) for BNL entity

  • Client Delivery Executive

    Oct 2017 - Aug 2020

  • IT Program Director

    Jan 2017 - Sept 2017

  • Project Portfolio Manager

    Jun 2016 - Dec 2016

  • Senior Customer Service Manager

    Jul 2014 - May 2016
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  Bnp paribas

  Sept 2020 - Aug 2024

  Head of domain production france security – ops cardif itg production (itgp)

  In charge and responsible of the following activities for Cardif perimeter realized with my multidisciplinary team of 35 people (Team Leaders, Project Managers, ITOPSs, Security Engineers, APS):• Obsolescence projects on France perimeter• ITGP group strategical and Technical Projects and Programs required by ITG departments (ProdSEC, Telecom, Data, BP²I, CTO Office)• Security Projects and Programs on France and International perimeters• Ensuring the coverage vis-a-vis of IT department (Global CISO Cardif) and ITGP Transversal functions (ProdSEC, Telecom, BP²I, CTO Office) • Operational security activities (access management, deviations, and vulnerabilities management, lead of ‘Task Force’ and Security Focus on France and International perimeters)• Global obsolescence governance for Cardif France and International perimeters• OPS risks management• Audit coordination activities • Coordination of the Continuity and Disaster Recovery Tests• Execution of all security patching campaigns on France perimeter (all the middleware, databases, Operating Systems and Kernel) Show less

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  Bnp paribas cardif

  Sept 2024 - now

  Cto