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Mousami Sanyal

Mousami Sanyal

Data Analyst

Followers of Mousami Sanyal5000 followers
location of Mousami SanyalBengaluru, Karnataka, India

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  • Timeline

  • About me

    Data Scientist | Machine Learning Engineer | 4k+ Followers | Published Researcher (Springer & IGI Global) | IEEE Conference Contributor | Machine Learning,Data Analysis, Python, SQL, Deep Learning, Computer Vision & NLP

  • Education

    • VIT-AP University

      2023 -
      Master's degree Data science 9.0

      Started post graduation on data science, very much excited for learning lot of new skills , hands on practical approach on python , R programming, tableau, power bi , sql etc will be my prime motive during this course .

    • Chhattisgarh Swami Vivekanand Technical University

      2015 - 2019
      Bachelor of Engineering - BE Computer Science 85%

  • Experience

    • Lido learning

      Jun 2019 - Dec 2019
      Data Analyst

      Analyzed data from 500,000+ records, speeding up decision-making by 25%.Created dashboards and reports for 10+ teams, simplifying data interpretation.Resolved customer complaints and maintained comprehensive records, improving service quality.

    • Reliance Industries Limited

      Jan 2020 - Sept 2021
      Analytics Specialist

      -Led a team of 12 analysts, achieving a 20% increase in customer engagement through data-driven insights.-Managed CRM data to resolve customer issues, enhancing satisfaction and retention.-Developed analytics strategies that improved team alignment and productivity by 30%.-Conducted market research with over 100 users, refining models and reports.-Ensured 95% on-time project delivery and addressed 95% of stakeholder concerns.

    • BYJU'S

      Oct 2021 - Sept 2023
      Data Specialist

      -Analyzed and resolved data-related queries raised by clients through tickets, utilizingadvanced analytical techniques to provide accurate solutions.-Conducted training sessions for new data specialists, focusing on presenting andinterpreting company data products or services effectively.-Leveraged Salesforce, Google Sheets, and SAP CRM to analyze and manipulate datafor superior customer service delivery.-Utilized data analytics to identify and understand individual customer needs, tailoringdata-driven solutions to address them effectively.-Assisted in analyzing large sets of data and providing insights to the marketing team.-Helped to identify business trends utilizing real data, compile analysis reports thatwere presented to the team Show less

    • MeriSKILL

      Aug 2023 - Oct 2023
      Data Scientist

    • ELVOTE CONSULTANCY SERVICES PVT LTD

      May 2024 - Nov 2024
      Data Scientist

    • CodSoft

      Jul 2024 - Sept 2024
      Machine Learning Engineer

  • Licenses & Certifications

    • Customer Relationship Management

      Great Learning
      Jan 2022

    • Google sheet

      Udemy

    • Natural Language Processing With python

      Udemy

    • What Is Generative AI?

      LinkedIn
      Mar 2024
      View certificate certificate

    • Python

      Great Learning

  • Honors & Awards

    • Awarded to Mousami Sanyal
      Best Product Specialist Senior Manager Awarded twice for excellent customer retention and service
    • Awarded to Mousami Sanyal
      Best Weekly performer Senior Manager * Awarded "Best weekly performer" 4 times in a row for excellent customer satisfaction and management
    • Awarded to Mousami Sanyal
      Highest Incentive earner - * Got the highest incentive thrice for achieving the goals of the month and for bestcustomer retention