Kevin Shukis

Experience

• 

  Waterton

  Aug 2016 - now

  -Assisted with property acquisitions, supporting due diligence processes and ensuring smooth transitions by working closely with existing teams during property takeovers-Onboarded and trained new team members across multiple regions, ensuring they were fully prepared to perform their roles and align with company objectives-Filled in as Community Manager for properties in the Chicago, Atlanta, Denver, and South Florida regions during periods of vacancy, assuming full responsibility for all community management duties:• Directed leasing teams, ensured occupancy goals were met, and maintained a high level of resident satisfaction• Managed leasing, maintenance, and office teams, providing guidance and resolving personnel issues• Oversaw budgeting, financial reporting, and P&L management, ensuring properties operated within budget and met performance expectations• Implemented and managed lease agreements, renewals, and addendums, ensuring compliance and satisfaction for all residents• Actively monitored and pursued resident collections, ensuring high rent collection rates• Coordinated and executed property events, enhancing community engagement and retention• Managed the relationship with vendors and contractors, ensuring timely and quality service for maintenance and capital improvements Show less • Led the successful deconversion process, activating lease addendums and notifying residents of their requirement to vacate within 90 days, ensuring full compliance• Achieved a 100% vacancy rate by the target closing date of October 31, 2021, in preparation for the property’s transition• Managed the relocation of residents, addressing concerns and ensuring smooth transitions while maintaining positive relationships• Worked directly with capital and construction teams to manage active renovation work while the property was still occupied, ensuring minimal disruption and smooth coordination• Managed a team of 17, including leasing agents, front desk staff, maintenance personnel, and door teams, ensuring efficient operations and strong team performance throughout the process• Negotiated union contracts with Unite Here and SEIU, addressing employee needs, maintaining labor relations, and ensuring contract compliance• Worked closely with the executive team to ensure all necessary legal, financial, and operational steps were followed for a successful transition• Communicated effectively with residents regarding changes, timelines, and expectations during the transition period• Maintained operational oversight, including financial management, staff development, and resident relations• Achieved the goal of 100% vacancy, contributing to the successful property renovation and facilitating the property’s reopening in January 2023 Show less • Executed CM responsibilities while CM was on extended leave from July 2019 to May 2020 -Responsible for monitoring LRO pricing, initiate, oversee and execute renewals, manage all eviction cases, draft and execute all vendor service agreements, successfully planned and executed all resident events, achieved occupancy rate better than plan, directed employee staff of 17 and address conflicts & personnel issues • Assist in managing 297 market-rate rental units & 8 commercial tenants with a rent roll of: $601,641• Managed resident transition to new management company & utility billing structure • Responsible for accounts payable, receivable, & collections; achieved over 99% rent collected • Manage customer relations during renovations, emergency, & capital improvement• Interact with executives regarding occupancy, budget projections, staff performance, etc.• Tour prospective residents and maintain a high conversion ratio• Actively monitor resident delinquency reports daily, pursue collection of unpaid rents • Communicate effectively with residents under challenging conditions Show less

  • Community Manager

    Nov 2022 - now

  • Task Force Manager

    Nov 2021 - Nov 2022

  • Community Manager

    May 2020 - Nov 2021

  • Assistant Community Manager

    Jan 2019 - May 2020

  • Leasing Specialist

    Aug 2016 - Jan 2019