Gawli Abhishek

Experience

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  HDFC Bank

  Jun 2021 - Apr 2022

  Phone Banking Officer

  Roles and Responsiilities:Experienced Phone Banking Officer with a demonstrated history of working in the banking industry. Skilled in Windows 7, Microsoft Excel, Data Entry, Sales, and Communication.Handling and resolving customer complaints/ queries over phone. Providing customers with relevant product and service information. Cross selling various banking products to customers over phone. Listen to customers’ concerns, issues and questionsResolve customers’ concerns and answer customers’ questions to your best abilityMaintain a positive attitude and calmly respond to customers’ complaints.Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.Recommend possible products to meet the customers’ needs.Refer issues and questions to managers if necessary.Prepare product and customer reports by gathering data collected during customer interactions.Worked within Proficiency in MS Office and loan management systems Show less

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  Hatsun Agro Product Ltd

  Dec 2022 - Jun 2023

  Retail Support Officer

  As a Retail Support Officer, handled 53 Retail outlets Including Arokya Fresh Outlet and Arun Ice-Cream Parlor. In-depth studies in Milk Production, Procurement, Management and Marketing activities. 53 Outlets located in Maharashtra (Pune/Mumbai/Nagpur/Aurangabad/Raigad/Pen/Khopoli), Gujarat, Madhya Pradesh, Chennai and Rajasthan. Handling In-charge of Maintenance and Operation and Sales and Retail Part of the outlets handovered to me. Daily activities included Inspection of Fresh products like Milk, Curd, Ice-cream products, and several dairy products. Organizing Promotion activities for the outlets to promote the popularity and sales of the company. Organizing Sales training programs and product training programs for the team.Managing the promoting activities over all with healthcare and safety measures. Conducting assessment activities on team workers to enhance daily product knowledge. Maintaining records of maintenance pending work, Company tools and Company Assets. Preparing Monthly target report of every outlet to find out the monthly sales and retail accuracy to make sure productivity is on top. Visiting Plant and Cold Rooms on every alternative to Inspect the Stock maintenance and Quality check. Encouraging team to build up the ideas and activities to attract the customers, which help them to meet the Sales target as per the company standards. Study and do Conduct survey of the market competitors. Present Market Survey report and checklists to the Research and Development team. Reported Retail Development Manager for Maintenance and retails activities. Reported Business Development Manager for Sales Activities in Ice-cream Outlets. Reported Sales Development Manager for Sales Activities in Fresh (Milk/Curd/Cup curd etc.) Mainly reported to Area Retail Sales Manager with the Sales reports and operations reports with Management Review Meeting (MRM presentation and Self-created ideas to work on Implementing Marketing and sales targets. Show less

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  Sofomation

  Nov 2023 - now

  Resource Recruiter

  Currently working as, a Resource executive which includes Research, Identify and present Candidates from Medium to Senior level positions based in Oil & Gas and Petrochemical Industry for major clients based in Middle East Countries like Dubai, Qatar, Saudi Arabia, Kuwait, Malaysia etc. Working on Several level positions for International Clients Including KNPC, ORYX-GTL, QATAR Energy LNG, Saudi Aramco, SATORP, QAPCO, QATAR GAS, ANTON OIL, BPCL, AKER SOLUTIONS,Dangote Refinery etc. Working on the Drives having Upstream, Downstream, Offshore, Onshore, Civil, Structural, Contractual and Drilling/Work-over Requirements. Identifying Recruitment Sources through Networking leads, Social Media, Advertising Resources,and other platform Tools to Attract Candidates. Co-ordinate Clients & Candidate Relationships, Deliver Solutions in a Timely Professional and Responsive Manner. Candidate focus with a Sense of Urgency while maintaining quality control on the quality of Position deliveries. Analyzing and presenting Strong Negotiation, verbal and written communication skills with attention to the expected requirement and expectations from client and candidate. Entrepreneurial Spirit and driven for the growth and expansion. Identifying the Hiring needs of the Organization and Creating Job Description accordingly. Reviewing resumes and applications and pre-screening resumes accordingly for the best gesture and perfect closure. Delivering most suitable candidate all over the World, depending on the requirements. Maintaining Accurate and up-to-date records of candidates, Including tracking progress throughout the hiring Process. Handling candidate queries and promoting a positive and productive culture with candidates. Worked on Companies that provide transportation and storage services for oil and gas products are considered midstream operators. Show less