Telisha Conklin

Experience

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  USAF

  Jan 2013 - Jul 2015

  NCOIC, Deskside Support

  - Led 16 joint members providing 24/7 command and control systems to the National Military Command Center.- Managed service requests (SR) supporting DIA Director, CJCS, VCJCS, & 1.2K DIA customers within the NCR and combatant commands- Oversaw configuration/installation of 2.3K DOD Intelligence Information System workstations, desktop video and voice devices.- Responsible for coordinating and implementing all hardware, software and network upgrades; testing, fielding, and providing technical support for server and laptop hardware and software Show less

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  Defense Intelligence Agency

  Jul 2015 - now

  NCOIC, PKI Team

  -Directs Tier 3 PKI support for DIA Joint Worldwide Intel Comm Systems (JWICS), NIPRnet, & SIPRNet in support of 75K users.-Operates and maintains $10M+ PKI enterprise service environment for Intelligence Community (IC) analyst.-Provided mentorship opportunities for junior personnel, building their leadership and technical skills

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  CACI International Inc

  Jul 2018 - Feb 2023

  • Knowledge Manager

    Jul 2018 - Feb 2023

  • Senior Knowledge Manager

    Jul 2018 - Jan 2023
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  Newbrook Solutions, Inc.

  Jan 2023 - now

  Systems Engineering and Technical Assistance