Deep Enrich
Federico alderete
Timeline
About me
Project Manager - Implementation & Technology Solutions en American Express
Education
Instituto san antonio maría zaccaría
2001 - 2005High school degree with accounting specialization
Universidad del salvador
2023 - 2023Postgraduate degree english language and literature, general postgraduate diploma on english phonetics and phonology
Universidad argentina de la empresa
2009 - 2011Expert technical translator (english-spanish) language interpretation and translationUniversidad argentina de la empresa
2009 - 2012Sworn translator (english-spanish) language interpretation and translation
Experience
Teletech
Jun 2006 - Apr 2009Telesales representativeBilingual telesales representative for Sprint-Nextel USA. Sale of telecommunications products and services for both new and existing clients (individuals and businesses). Sprint ACE Countil winner (top sales performer).
American express
Jan 2010 - Sept 2024Coordination and end-to-end mapping and consulting and implementation of multiple tecnhology solutions for corporate clients. Local, regional, and global portfolio. Process streamlining and improvement in order to allow clients to operate and transact more effectively with their credit card program. Customer service and technical support for corporate clients. On-site support and consulting. Process improvement, payments and back-office tasks.
Project Coordinator - Implementation & Technology Solutions Latin America
Sept 2012 - Sept 2024Corporate Help Desk Analyst
Jan 2010 - Sept 2012
American express méxico
Sept 2024 - nowManager - technology solutions americas
Licenses & Certifications
Traductor público (español<>inglés)
Colegio de traductores públicos de la ciudad de buenos airesAug 2014Técnicas profesionales de venta
Achieve globalNov 2012Cómo crear y liderar equipos de alto rendimiento empresarial
Harvard extension school - uadeOct 2012Transformative entrepreneurial leadership
Harvard extension school - uadeOct 2012Técnico en armado y reparación de pc / redes
Universidad de buenos airesJun 2006First certificate in english
University of cambridgeDec 2003
Harvard leadership edge
Harvard business publishing corporate learningAug 2023- View certificate
Operations management foundations
LinkedinMar 2023
- View certificate
Developing a competitive strategy
LinkedinMar 2023 - View certificate
Business leadership, social change, and movements
LinkedinMar 2023 - View certificate
Project management foundations: schedules
LinkedinFeb 2023 - View certificate
Leading with innovation
LinkedinFeb 2023 - View certificate
Handling workplace change as an employee
LinkedinMar 2023 - View certificate
Hybrid project management: do what works
LinkedinFeb 2023 - View certificate
Setting up a pmo
LinkedinMar 2023 - View certificate
Learning design thinking: lead change in your organization
LinkedinMar 2023 - View certificate
Mastering authentic influence for highly successful sales
LinkedinFeb 2023
Languages
- inInglés
- esEspañol
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