Ashley Peterson

Ashley Peterson

Service Manager

Followers of Ashley Peterson471 followers
location of Ashley PetersonFort Myers, Florida, United States

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  • Timeline

  • About me

    Manager, SEO at Dealer.com

  • Education

    • Michigan College of Beauty-Troy

      2008 - 2008
      Cosmetology Cosmetology 4.0

      Cosmetology

    • Macomb Community College

      2008 - 2011
      Business Administration and Management, General

      General Studies - Focus in Business Management

    • Florida SouthWestern State College

      2012 - 2014
      Bachelor Supervision and Management Business Administration and Management, General 3.8 Cum Laude

      Activities and Societies: Member of Sigma Beta Delta International Honor Society for Business Management and Administration; Member of Phi Theta Kappa Honor Society. Bachelor Degree in Supervision and Business Management received December 2014. Deans list 2012-2014.

  • Experience

    • Gulf Harbour Yacht and Country Club

      Oct 2011 - Dec 2014
      Service Manager

      Exceedingly proficient knowledge as bartender working in very busy upscale yacht and country club; Responsible for providing excellent customer service; Provide appropriate action to customer complaints; High knowledge of industry standards in sanitary regulations for food and beverages; Experienced with JONAS POS and ServSafe certified; Ensure inventory performed and goods accounted for; Assist with planning and coordinating member events and activities within the resort; Managed, educated, and trained new team members. Show less

    • Enterprise Rent-A-Car

      Jun 2014 - Nov 2014
      Management Trainee

      Greet guests upon arrival and provide overview of services and options available; Perform office tasks including marketing, sales and direct customer service; Administrative financial duties of accounts receivable and being sure all debt is collected on time; Promptly respond to customer requests in person and or over the multi-line telephone; Attend regular classroom educational training courses to enhance skills and apply training to daily work effort; Analyze sales, gross profit and inventory activity; Work independently and with the team in fast paced work environment; Schedule reservations for retail customers, dealerships, body shops and insurance companies; Understand company vision in order to implement new ideas that will enhance profitability. Show less

    • Haystak Digital Marketing

      Dec 2014 - May 2016

      Directly supervise employees on the Implementation team amongst various disciplines- Creative Web Design, SEO Content, Campaign Operations, Technical Operations, and Quality Control; Display intensive knowledge in SEO/SEM; Effectively train new SEO Content team members; Performance manage team to achieve optimal production, productivity, quality and customer service. Create strategic SEO content landing pages for new and current clients; Creative writing; Website content and meta data optimization/maintenance; Web design; Increase organic search rank for client's website and custom landing pages; Decreased agency turn around time by 25%; Effectively utilize Adobe Software systems. SEM ad creation for new and current clients; Support account managers to maintain and optimize accounts; Create new custom campaigns; Highly efficient in Google Adwords/Bing/Kenshoo; Maintained exceptional accuracy rate and turn around time metrics.

      • Client Operations Supervisor, Implementation

        Sept 2015 - May 2016
      • Web Content Specialist

        May 2015 - Sept 2015
      • SEM Operations Specialist

        Dec 2014 - May 2015
    • Dealer.com

      Apr 2016 - now
      Manager, SEO Operations
  • Licenses & Certifications

    • Six Sigma Black Belt Professional (SSBBP)

      Jun 2017
    • Six Sigma Lean Professional (SSLP)

      Sept 2016
    • Google Adwords Display

      Google
    • Bing Ads Accredited Professional

      Microsoft
    • Google Adwords Search

      Google
    • Kenshoo Pro Search Certification

      Kenshoo
  • Honors & Awards

    • Awarded to Ashley Peterson
      Sigma Beta Delta Honor Society Florida SouthWestern State College Dec 2014 Sigma Beta Delta was established to honor students who have attained superior records in business programs in schools and colleges with regional accreditation.
    • Awarded to Ashley Peterson
      Deans List Florida SouthWestern State College 2014 Florida SouthWestern State College Dean’s List student 2012-2014. Exceeded the 3.5 minimum GPA requirement.
    • Awarded to Ashley Peterson
      Phi Theta Kappa Honor Society - Dec 2013 Membership in Phi Theta Kappa Honor Society guarantees access to benefits that will recognize members for outstanding academic accomplishments.
  • Volunteer Experience

    • Radiology

      Issued by Lee Memorial Hospital
      Lee Memorial HospitalAssociated with Ashley Peterson