Kritesh Singh

Experience

• 

  Tata Consultancy Services

  Nov 2014 - Jun 2018

  • Worked with SQL queries, data archive jobs and perform data fixes.• Sound exposure of Predictive Analytics - logistic Regression, linear Regression, time series forecasting and Machine Learning Algorithms - clustering and tree based models.• Develop high-level visualizations using Tableau and Excel.• Work closely with financial analysts, business users and help them by providing the desired data they need usually in form of tabular reports, graphs and spreadsheets etc.

  • Data Analyst

    Feb 2017 - Jun 2018

  • Software Developer

    Nov 2014 - Jan 2017
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  CONCENTRIX SERVICES INDIA PRIVATE LIMITED

  Dec 2018 - Sept 2021

  Data Analyst

  • Developed a Call Avoidance model via SQL, Excel & Tableau to identify low performing advisors for the clients and the factors impacting them. This model helped save the business around 50,000 USD.• Created a machine learning model - SARIMA via Python, R & MS Excel to forecast the customer service data for the upcoming 8-12 months with 90% accuracy on a monthly and daily basis• Developed a machine learning model - Logistic Regression via Python to predict churning of customers with 92% accuracy and AUC score of 0.91. Also highlighted the important features impacting the churning of customers• Created Decision Tree and Random Forest model via python for multiple clients to understand and extract the important metrics impacting their business.• Performed multiple data preparation, analysis & manipulation steps via MS Excel across different data's received from the various clients• Building, publishing customized interactive reports and dashboards via Tableau and Power BI • Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau and Power BI Show less

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  Ericsson

  Sept 2021 - now

  Senior Data Analyst