Experience

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  United states air force

  Mar 1992 - Oct 2003

  • Operational responsibility and management of 123 employees and 9 data centers for a regional military health system with six acute hospitals, an academic medical center and ambulatory clinics servicing more than 300,000 patients• Developed enterprise-wide IT standards and three-year life-cycle replacement strategy creating $1.5 million in annual savings• Decreased medication errors that cause harm by 50% and total medication errors by 17% through pharmacy robotics • Increased physician productivity by 7% through combination of system unification, a physician we portal and content consolidation • Launched first organization-wide EHR deployment across entire military health system Show less • Lead staff of 64 supporting 90-bed academic medical center serving nearly 50,000 patients annually• Saved $100,000 annually collapsing dictation systems from three to one • Transformed medical records through barcode scanning system eliminating backlogs reducing wait times from 63 days to 5 days• Directed team of 65 medical professionals delivering humanitarian health care in 3rd world country caring for 16,000 people during a 120-day period• Air Force Materiel Command Young Health Care Administrator of the Year – 1999 Show less • Responsible for strategic planning and program designs related to performance metrics and decision support systems including analysis, design and implementation of advanced engineering solutions to support full spectrum of healthcare delivery• Improved regional performance in all indicators after implementing a comprehensive performance measurement effort including 18 key indicators • Designed and implemented a web-based interface for regional data sharing and analysis • Provided survey and implementation support for three-year $70 million infrastructure modernization program Show less

  • Chief Information Officer

    Jul 2000 - Oct 2003

  • Director Patient Administration Services

    Jun 1998 - Jun 2000

  • Director Performance Measurement and Analysis

    Feb 1994 - May 1998

  • Director Resource Management and Information Systems

    Mar 1992 - Jan 1994
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  Victory solutions inc.

  Nov 2003 - Aug 2009

  President

  • Veteran-owned company in healthcare, aerospace, defense, and technical engineering industries providing advanced technical consulting services• Led a team of consultants and employees at Community Health Systems (CHS) through the implementation of Microsoft System Center Configuration Manager and Operations Manager involving 25,000 workstations and 1,000 • Successful creation and launch of service based application architecture built on the Microsoft Services Engine for AIM Healthcare • At Ohio State University Medical Center led a cross-functional project team through the successful migration of an organization-wide electronic mail system from Novell GroupWise to Microsoft Exchange supporting more than 10,000 employees Show less

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  Wpc healthcare

  Aug 2009 - Jun 2017

  Founding partner: chief operating officer

  • Founding Partner and Chief Operating Officer for privately held, healthcare consulting services and software products company, with specialties in Data Science, Analytic Insights, Reimbursement Optimization, EDI (Electronic Data Exchange), ICD-10 Compliance, HIPAA/HITECH compliance, Enterprise Data Warehouse Development, and Data Governance• Planned and directed all aspects of service delivery operations policies, objectives, and initiatives for the professional services organization which, at one point, consisted of 65+ people• Directed human resource planning, employee recruitment, development, and retention• Managed client relationships and ensured quality service delivery in meeting customer satisfaction goals leading to repeat business• Executed a turnaround plan 2012 - 2015 that resulted in 400% revenue growth in three years• Used growing revenue stream to pivot the company from a professional services organization to a SaaS based predictive analytics platform• Orchestrated a management buyout from parent company through private equity investment• Completed an all-encompassing, full-scale rebranding of the company including a new name, logo, messaging, etc.• Built a clinical decision support platform, Condition Awareness, to predict the likelihood of a given disease or condition at the point of admission to an acute care facility• Sold the company at a valuation increase of over 350% (not including earnouts) relative to the valuation at the time of the management buyout eighteen months earlier Show less

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  Victory solutions inc.

  Jun 2017 - Nov 2019

  President

  • Veteran-owned company providing executive leadership coaching, team training, and management consulting services• Assisted Provisions Group, Franklin TN, establish a Clinical Services Delivery practice o Served as interim CIO for Mercy Diagnostics Laboratory, Raleigh NC o Created the Product Development strategy and roadmap for Utilize Health, Nashville TN• Provided executive coaching, product development strategy, and program management services for Art2Link / Geo Guard Pro, Carmel IN• Developed Information Security audit guidelines for Encompass Health, Birmingham AL• Conducted executive coaching and team training at Cimarex Energy, Tulsa OK Show less

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  Rackspace technology

  Nov 2019 - Jun 2021

  Engagement manager

  Rackspace Technology is the multicloud solutions expert. We combine our expertise with the world’s leading technologies - across applications, data and security - to deliver end-to-end multicloud solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.As a global, multicloud technology services pioneer, we deliver the innovative capabilities of the cloud to help customers build new revenue streams, increase efficiency and create incredible experiences. Everything we do is wrapped in our obsession with our customers’ success – our Fanatical Experience™ – so they can work faster, smarter and stay ahead of what’s next. We’re honored to be one of the best places to work year after year according to Fortune, Forbes, and Glassdoor. Show less

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  Traction on demand

  Jul 2021 - May 2022

  Success architect
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  Salesforce

  Jun 2022 - now

  Senior engagement manager