Experience

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  Eli lilly and company

  Aug 2000 - Oct 2001

  Mr

  Was the start up of my career

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  Sandoz

  Nov 2001 - Mar 2011

  Smr

  Was responsible for some of most potential customers

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  Cegedim relationship management

  Apr 2011 - Apr 2015

  Account manager

   Managing all the communications between CEGEDIM and the pharmaceutical companies through my assigned areas (Egypt, South Africa, GCC, Levant countries), regarding the CRM Requirements, New Reports, Requests, preparing offers, Contracts and any other upsales services. Successful CRM projects implementation during the last 4 years (Bioderma_GCC, Lundbeck_ME, MundiPharma_South Africa, BMS_ME,Algorithm_Lebanon, Catafago_Lebanon, RB_GCC, Sanofi_EGY and Takeda_ME).

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  Ims health

  Apr 2015 - now

  Business development account manager

   Understand each client's priorities to achieve/exceed Revenue & Growth goals. Anticipate clients’ needs & in collaboration with IMS marketing, sales, consulting & client service, develop & present proposed solutions to client's complex business issues, acting as advisor when needed. Identify & lead targeted new business & contract expansion opportunities. Typically interface with marketing, market research, sales management at the executive level in existing & prospective clients. Represent IMS to the client & the client to IMS in all sales related activities. Monitor client satisfaction with contracted deliverables & works with sales management & client service teams to achieve/maintain high level of customer satisfaction. Effectively manage renewals subscriptions. Participate in contract renewal efforts on large contracts. Mentors less experienced team members on selling and Account Management. Proactively work with global /regional teams in the pursuit of multi-country opportunities. Take a proactive role in contract strategy. Responsible for supporting finance colleagues on accounts receivables for IMS Services. Show less