Experience

• 

  S&p global

  Mar 2004 - Jun 2011

  Assistant manager/other qa roles

  • Be a part of all CIQ Releases and Patches• Send defect status reports on lower environments and also on days of production release and patches• Apart from managing a team, testing of Capital IQ applications and reporting defects• Getting bug and build validations done by the team• Part of response team. Inform operations team on receiving server down alert• Understanding new designs and creating test plans.• Be a part of design meetings and suggest improvements and enhancements to the functionality• Actively interact with Client support teams to troubleshoot client issues and providing suitable workarounds• Prepare and send out functionality statuses to Manager, Business Analysts and Developers• Ensuring that the team had the best turnaround time for all QA tasks including understanding designs, Test Plan preparations, Testing, Bug validations• Actively involved in recruiting for the QA teams Vis mindre

• 

  S&p global

  Sept 2012 - Jan 2019

  •Collaborating with all stakeholders on call for all CIQ Releases and Patches; bringing stability of production environments•Managing a QA team of 8+ members which includes Manager, Lead and Senior Quality Engineers •Determining operational feasibility by defining the problem, analyzing requirements, and proposing solutions•Interacting with users for requirement gathering as well as with development and product teams to prevent defect spill over to subsequent sprint•Configuring & testing software applications; developing test plans & test cases; devising test strategy & test matrices•Establishing the testing practice, integrated tools with ways of working with the goal of reducing the testing effort of the Software Development Life Cycle (SDLC), STLC, Agile & Scrum methodologies•Developing a user-friendly defect management sheet-test scenarios, test cases & release notes to track internal defects •Implementation of MI Platforms for best practices in CIQ•Working in test and production environments from QA side, validating servers and communicate with Operations / Development teams when any server is downKey Achievements in this role – • Gave effective suggestions from QA side to reduce production release duration which were taken up as action items in a lean project. Final outcome was release time being reduced by 4 hrs in the latest release• By enhancing the automation scope, achieved 100% regression automation for my team• Successfully implemented MI best practices in CIQ which included Session Based Testing and creation of Release day validation plans• Successful delivery of Capital IQ stability projects with 0 production leakso .Net Upgradeo Prod Doc Server Upgradeo XML to Xquery migrationo Prop data migration from Vertica to SQLo Optimize Page performanceo DR environment availability for R/O and R/W Vis mindre • Coordinate with management on CIQ releases and patches• Worked with automation teams in enhancing the Tier 1 and Tier 2 cases for the CIQ web application• Debugging client issues and directing it to right teams for resolution• Responsible for test and production environments from QA side, validating servers and communicate with Operations / Dev teams when any server is down• Update Business Analysts and Development teams about the QA status in Weekly Sub Team meetings• Providing positive and developmental feedbacks to the team on regular basis• Actively involved in recruitment and training processes for the QA team• Managing a team of 8 including Lead and Senior Quality Engineers• Regular feedbacks and 1:1s with the team• Skill assessment and providing adequate training opportunities for teams to upskill Vis mindre • Collaborate with all Stakeholders for the CIQ Releases and production patches• Send defect status reports on lower environments and also on days of production release and patches• Getting bug and build validations done by the team• Part of response team. Inform operations team on receiving server down alert• Be a part of design meetings and suggest improvements and enhancements to the functionality• Actively interact with Client support teams to troubleshoot client issues and providing suitable workarounds• Ensuring that the team had the best turnaround time for all QA tasks including understanding designs, Test Plan preparations, Testing, Bug validations Vis mindre

  • Senior Manager

    Feb 2016 - Jan 2019

  • Manager

    Jun 2014 - Jun 2016

  • Assistant Manager

    Sept 2012 - Jun 2014