
Timeline
About me
Operations Manager at Medical Materials, Inc.
Education

Ocm boces
2008 - 2009Medical insurance specialist/medical biller 3.9Medical terminology, ICD-9 coding, billing, Microsoft Office

Onondaga community college
2006 - 2008Pre-nursing studies 3.8Nursing pre-requisites
Experience

Dermatology consultants llc
Jan 2005 - Jan 2009Front office coordinator• Read EOBs and post payments both electronically and manually• Analyzed patients’ charts and coded according to current ICD-9 and CPT guidelines• Continuously exceeded goals for claims collections with minimal write-offs• Verification of all insurances and authorizations through phone and internet portals• Followed collections protocols on delinquent accounts to bring them up-to-date and reconcile outstanding balances• Processed claims and maintained log of denials to work• Partnererd with HR to design employee incentive packages and competitions to motivate staff• Created daily, weekly, and monthly reports to detail total revenue Show less

Practice resources, llc
Jan 2009 - Jan 2011Medical biller• Read EOBs and post payments both electronically and manually• Analyzed patients’ charts and coded according to current ICD-9 and CPT guidelines• Continuously exceeded goals for claims collections with minimal write-offs• Verification of all insurances and authorizations through phone and internet portals• Followed collections protocols on delinquent accounts to bring them up-to-date and reconcile outstanding balances• Processed claims and maintained log of denials to work• Partnererd with HR to design employee incentive packages and competitions to motivate staff• Created daily, weekly, and monthly reports to detail total revenue Show less

Buddha sky bar
Apr 2011 - Feb 2014Assistant restaurant manager• Managed multiple social media accounts to network and strategized new opportunities for expansion• Interviewed, hired and trained staff for all open FOH positions• Acted as Special Events Manager to optimize private space including customized menus/BEO, décor and entertainment• Single-handedly oversee all restaurant opening and closing duties and operations • Balanced petty cash, completed reports and handled all daily/monthly/quarterly financial requirements• Incorporated sales incentives to motivate staff • Coordinated events within local community to expand brand awareness • Negotiated with local hotels and businesses to execute a referral exchange program Show less

Zizion group
Feb 2014 - Jan 2018Inside sales manager/client success managerOur mission is to be your central resource helping to grow your medical practice and integrating natural medicine modalities. We have a fresh approach to developing new streams of income, offering the newest proven products on the market that benefit you and your patients through simplified, more efficient systems. We have done all the legwork searching for the most experienced yet affordable solutions so that you can relax on the major decisions knowing you have the resources behind you. We are motivated to bring in more patients, help you become more profitable and watch your practice skyrocket.Inside Sales Manager-Acted as direct conduit to CEO providing support across multiple entities, managed heavy travel and training schedules. Provided all administrative support based on company needs.Trained 1099 reps nationwide by hosting weekly conference calls, webinars, creating handbooks/training manuals, and implementing procedural processes internally. Invoicing, A/R, financial reporting, monitoring budgets and expense reports.Planned and executed all aspects for exhibiting trade shows such as shipping logistics, design of marketing collateral, show specials, booth graphics, set up, travel/ntertainment and lead follow up.Created eCommerce shopping cart platforms and single-handedly executed a multi-level CRM based on company needs for account management. Client Success Manager-Directed clients how to implement cash component medical modalities to their practice, (ie) patient consent forms, insurance malpractice information, treatment protocols, and patient marketing advice. Introduced and interviewed physicians seeking to partner to become instructors of our training programs.Directed and executed workshops for physician training for local, national and international attendees. Workshops were comprised of large audiences and groups, or one-on-one based on the provider needs. Show less

Vinyasun
Jan 2018 - Apr 2019Branch operations managerOperations Manager who provided administrative support to C-level team, sales staff, and communications with home owners on their journey to go solar. Planned and executed participation in local vendor opportunities to grow the company reputation and brand recognition within the community.Pre-qualified candidates for solar and seamlessly moved them through the sales pipeline to close utilizing SalesForce. Effectively navigated unforeseen financing challenges with contracted partners to save over 1.5M in sales while maintaining complete trust from the customers.Processed all necessary permitting documentation for projects various municipalities in Palm Beach, Broward, Dade, St. Lucie and Martin Counties. Liaision between install team, building officials and local power company to expedite approval process. Monitored existing customers' systems for defective or faulty equipment, and diligently provided solutions.Tirelessly provided exceptional and unparalleled customer support. Show less

Medical materials, inc.
Aug 2019 - nowOperations managerMedical Materials, Inc. (MMI) was founded by an EP nurse with a goal to recycle expired cardiovascular and neurovascular devices through a network of non-clinical R & D engineers, educational facilities, and medical device start-ups that can use expired inventory for testing purposes. This mission keeps Cath lab disposables from entering our landfills, and recycles through the hands of industry professionals who are committed to advancing medical device technology on a global level. Responsibilities include overseeing day-to-day operations of MMI; Inventory management, purchasing, logistics, and fulfillment. Strategizing and implementing new internal protocols, training and leading a team to achieve optimal efficiency while exceeding company growth expectations. Expansion of both vendor and customer networks through marketing and effective communications. Striving to continuously streamline the business while applying an entrepreneurial approach and using analytics from an eCommerce platform to determine the direction of potential growth avenues. Show less
Licenses & Certifications

Microsoft office

Medical billing
Feb 2009
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