Darian Ortiz

Experience

• 

  CHUCK E CHEESES

  Jun 2015 - Sept 2017

  District Ambassador of Fun

   Traveled to 10+ locations around the Houston area to ensure compliance with company initiatives. Maintain coordination with stores to monitor monthly sales goals. Introduced team building assignments to improve employee retention. Hosted meetings with district trainers and leadership to introduce new standards and material.

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  Apex Parks Group

  Sept 2017 - Mar 2020

   Responsible for recruiting, hiring, training and development of all management and staff.  Promoted accountability and a culture of trust among all staff members. Supported all departments and provided management coverage during peak times. Collaborated with management and corporate team to suggest improvements.  Stayed informed of industry trends to competitively position the business within the market. Demonstrated the ability to lead by example and teach others by performing tasks requested. Show less

  • Assistant General Manager

    Aug 2018 - Mar 2020

  • Operations Manager

    Sept 2017 - Jul 2018
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  Main Event

  Sept 2020 - now

  Operations Manager

   Oversee catering and bowl departments and provide support to other departments as needed. Maintain inventory levels consistent with business needs and daily demand. Ensure adequate scheduling by preparing and distributing schedules.  Developed a checklist and training outline to promote consistency in new hire training.  Developed and executed a new service model within the catering department. Manage an average of 30+ direct reports and 3 supervisors.