
Mohammad Taqui Imam
Operation and Maintenance Engineer

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About me
Customer Support Specialist (Transmission Domain) Ericsson
Education

Magadh University
2000 - 2006Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering 1st
Experience

The Implementers (Ericsson Outsource)
Jan 2007 - Jul 2008Operation and Maintenance EngineerHandled Transmission, BSS and O&M Team for Aircel Bihar-Jharkhand Network.Operation and maintenance of Transmission equipment’s AXX. OMS, TN, MW link.Installation and commissioning of Ericsson BTS, Mini-Link Equipment, GSM Antenna, RF Cables, IF Microwave Antenna, Mini-Link TN, AXX node.Shifting of Traffic from PDH to SDH and vice versa. Handled Transmission fault rectification, Ring protection configuration.Configuration and commissioning of MINI-LINK Traffic node (2P, 6P & 20P).Up-gradation of BTS sites for better Network Coverage and performance purpose. Commissioning new sites using RBS 2206 with different TRX cell configurations.Monitoring and Troubleshooting of TX and BTS fault.Providing technical support to BSS field engineers.SNCP Protection definition in various PDH & SDH ring and Handled PDH/SDH TX Node. Show less

Idea Cellular Ltd
Jul 2008 - Jan 2010Sr.Executive Field Operations• Responsible for O&M, Integration, Installation and Testing of BTS & Microwave sites.• Doing configuration and commissioning of MINI-LINK High-Cap (STM-1), Minilink TN, and AXX.• Doing BTS integration (RBS2202, 2204, 2206, 2204v2, 2204v3, 2964, 2954)-• Up gradation of transmission and BSS system.• Operation and Maintenance of OMS and Minilink Equipment.• To making SDH & PDH Ring for Protection and proper monitoring of the Running MW network to avoid major outage.• Re-homing of sites from one BSC to another BSC after E1 Management.• Commissioning of Microwave Modem Unit like 4x2, 34+2, and 2x2- 34+2.• Inventory management, & Tracking of spares.• Maintenance of all TX related data and tracker, L.L media management & validation of leased lines. Show less

Reliance Communications
Feb 2010 - Dec 2010Deputy Manager in Wireless Network(Transmission O&M Engineer)• Supervising I&C teams for deployment, media testing and AT.• Restoration of fiber cut to minimize MTTR.• To making SDH & PDH Ring Protection to avoid major outage.• To interface with GSM vendor and other partners for timely delivery and execution Responsible for roll-out of transmission network for Reliance communication Bihar-JH circle.• To optimize the existing network for best performance and utilize MMM (Man, Machinery, and Money) in the best way to achieve company as well as my goal.• Carrying out preventive & corrective maintenance of TX and BSS node.• Providing support to the Field Engineers for any Transmission related activities.• Assisting project team in implementing new rollouts as quickly as possible• Acceptance test & taking over new links from project on timely basis• To prepare transmission proposals for access network & backbone network.• Commissioning of SDH & PDH 15GHz, 7GHz Microwave for NEC. Show less

Ericsson
Jan 2011 - nowCore Responsibility:• Provide L2 support to telecom client Globally for Transmission network 24/7. • Handled Transmission Problem and RCA CSR for Region-India and Global Mobile operator.• Onsite and Remote Support given during Critical and Emergency failure by 24x7 basis. • Preparation and Execution of Planned Event Activity.• Managed TX node Hardware & Software Inventory and analyzed its Lifecycle.• Traffic Migration, New routing assistance provide within Multiple Vendor Node.• Provide maintenance service for all proprietary equipment’s including regular preventive maintenance and annual health checkup activity. Board replacement and live network troubleshooting.• Acceptance test activity after Integration and Up-gradation.• Attend Weekly and Monthly Review Meeting with Customer.• FNI (First Node Installation) and MOP (Method of Procedure) preparation.• Duties include onsite visits, Installation supervision, product commissioning at customer network. • Network audit after Critical and Emergency failure. Onsite Field Audit with The Customer.• Troubleshooting of Transmission Node (Microwave, SDH, PDH, DWDM, Packet TX Node).• Assist to MS, O&M and Integration team during Node Up-gradation Activity.• Close monitoring of the issue faced by MS customer at the field and ensure no repetition in Network. • Provisioned the Traffic Routing and Ethernet connections in SPO Hybrid MUX 1400 series.• Coordination with NMS (NOC) team for tracing fiber fault and Transmission related fault.• Interacting with the customer quality team to understand the ongoing business needs and focus areas, making the customer aware of the changes/improvements going on in the network. Briefing the customer in the areas where support is required & taking care of Customer complaints and its resolution. Show less Core Responsibility• Installation and Commissioning of Ericsson Mini Link-Traffic Node, Optical and packet MUX (OMS 800. 1600.) PTN1410 &1460, Microwave-(SDH, PDH Hybrid, and XPIC Link).• To look after overall transmission CSR, optical, microwave and Packet Network for operator Aircel, Uninor, and Bhutan Telecom operator.• Planned work activities, support to project rollouts, technical support given to field engineers for TX related issue in 2G & 3G,4G LTE Network.• Involvement in an Emergency outage for solution purpose and provide RCA to the customer after solution.• Support is given to MS, O&M and Integration team during Node Up-gradation activity (Fore Software & Hardware).• Tracing out the problematic MW links in the region & rectify the issues after coordination with the Planning team.• Insure Proper TX node monitoring with help of SO-EM, IPTNMS, and SOM. (Tracing issue in SO-EM).• Interact with MS and FSO team to drive the activities in the field for improvement of network performance.• Transmission Optimization – monitoring daily transmission statistics, investigating the cause of outages, troubleshooting & repair, planning & technical aspects of transmission and follow-ups. Show less
Customer Support Lead Microwave Transmission
Jan 2011 - nowCustomer Network Support Engineer Transmission
Dec 2014 - Nov 2022Customer Support Engineer, Zain Bahrain
Apr 2014 - Dec 2014Transmission O&M Engineer
Jan 2011 - Mar 2014
Licenses & Certifications
- View certificate

SET2WIN Sales Foundation Transport badge 2022
EricssonOct 2022 - View certificate

Ericsson Certified Technology - IP
EricssonDec 2013 - View certificate

SET2WIN Sales Foundation Transport badge 2022
EricssonOct 2022
Honors & Awards
- Awarded to Mohammad Taqui ImamPower Award and On-Spot Award Ericsson February 1, 2020 For saving 28 Node B outage, for customer first approach, sppedliy emergency recovery, avoid more than 10 emergency with proactive solution
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