Hammad Ghori

Experience

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  Pak Qatar Takaful

  Jun 2009 - Dec 2009

  Junior Insurance Selling Officer

  • Getting the understanding of all products/policies.• Takaful for individual, family sector and corporate sector.• Interfaced with builders and corporate people.• Brought small business to the organization.

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  PTCL

  Jun 2013 - Dec 2013

  Internee

  • Knowledge of networks and Role of Internet Operating System (IOS).• Router & Switch Configuration and Verification.• Knowledge of router/hub/switches and configuration of LAN/WAN connections.• Knowledge of Network Layer Protocols and Internet Protocol (IP)

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  Macro Annovative Technologies (MAT): A start-up company having expertise in Augmented Reality.

  Jan 2014 - Feb 2018

  Director co-founder

  • Developed multiple technical proposals for the company and winning projects worth 10 Million.• Directed pre/ post RFP activities and led the bidding process for numerous projects.• Responsible for Integrated Marketing Communications and translating technology in to business needs for the customers.• Led a 4-member team in developing Augmented App for Centaurus food court.• Developed and successfully deployed Augmented Learning Product for primary schools.• Designed and deployed Information and Resource Management System (IRMS): Having Accounting &Finance, Procurement, Human Resource and Project Management modules.• Presented and got the Board’s approval for new product ideas. Show less

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  PLUMgrid Inc. (Acquired by VMware)

  Oct 2016 - Oct 2017

  Customer Solutions/Deployment Engineer

  [Company Got Acquired]• Working with customers to design, implement and maintain highly available, scalable and secure multi-tenant cloud systems, based on OpenStack and PLUMgrid OpenStack Networking Suite.• Post sales activities and supporting customers regarding OpenStack deployments.• Hands on experience of integration and automating deployment of OpenStack Cloud distributions with PLUMgrid ONS.Worked on• Cutting-edge technologies like Rackspace OpenStack, Canonical Ubuntu OpenStack (MAAS)• Kubernetes.• Automation framework (juju).• Developed API extensions for Neutron (Database, Extension, Plugin and CLI).• Documented “How to write a Neutron API Extension”.• OpenStack APIs for Neutron, Nova and keystone.• Developed complex topologies. Show less

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  National University of Sciences and Technology (NUST)

  Aug 2018 - Feb 2021

  Head of Industry Linkages [EBPS- 18]

  • Assisted NUST in designing and developing Job Placement Portal, Student Internship Portal, Industry Visit Portal and Alumni Portal.• Led 12-member team in designing, restructuring and implementing digital solutions.• Pioneered Pricing, Proposal, Presentation, Negotiations and contracting process for multiple projects.• Directed 1st ever NUST Job Fair 2019 attended by over 160 Companies.• Collaborated with industry and registered 50+ Industry projects.• Successfully managed relations with all ICT industry leaders like NetSol, Systems Limited, Huawei, Teradata and Telenor.• Achieved25% growth in job placement of fresh graduates within 6 months of graduation.• Attained 94% job placement rate for the graduates within 1 year of graduation. • Helped over 100Alumni in achieving significant career progression.• Organized over 40 industrial seminars and over 50 industry visits. Show less

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  BAT

  Feb 2021 - Oct 2021

  Marketing Specialist

  • Developed brand strategies with the Brands Team to launch Dunhill Special Silver in Pilot Markets.• Led external agencies in executing the launch of VELO brand programs.• Getting the understanding of Trade Marketing & Distribution.• Got approval from the Head of Brands for developing an Augmented Reality App for the re-launch of John Player.• Spearheaded coordination with Marketing Leadership Team (MLT) Head Office (Brands, Trade, Strategic Planning &Implementation and VELO)• Maintained Director Marketing’s close Liaison with Regional Heads. Show less

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  Revolution Digital Pvt Ltd

  Dec 2021 - May 2023

  Presales Solution Architect

  • Restructured the Bidding Process leveraging Management Tools (Responsibility Matrix, Product Registers & Compliance Mechanisms)• Managed interdisciplinary teams in creating Technical Solutions to address Customer pain points.• Leveraged analytical insights to deliver Winning Bids. • Translating client’s requirements into actionable items and aligning expectations.• Used Verification Cross Reference Matrix (VCRM) framework to ensure delivery compliance against planned milestones and key deliverables.• Organized and Directed New Product Launch Events and User Group Meetings.• Technical pre-sales presentations and workshops.• Building and maintaining relationships with current and prospect clients.• Maintaining the partner network with technology vendors and principals.• Solution sizing and effort estimations for implementation engagements. Show less

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  CareCloud

  May 2023 - now

  Client Engagement Manager

  • Managing a portfolio of Million-Dollar US based clientele.• Efficiently managed and executed delivery tasks, ensuring timely release of software solutions.• Establish clear retention goals and process milestones for the client and team.• Create, develop, and maintain a centralized repository ensuring consistency across global teams.• Coordinate with internal departments and their leaders to provide quick resolution to client concerns.• Optimize existing processes within the company and actively enhance all Customer Success initiatives.• Led the meetings with clients, listening to their concerns and delegating relevant resources to resolve them aptly.• Analyze client’s data to help in improving customer experience.• Building and maintaining relationships with current and prospect clients. Show less