Neeraj Panwar

Experience

• 

  The Coca-Cola Company

  Apr 2012 - Jun 2012

  Intern

  As part of the summer internship project, I took care of the logistics involved in executing the Limca Book of Records Quiz 2012. I contributed with suggestions on how to leverage The Limca Book of Records Quiz better with the stakeholders.

• 

  Deloitte India (Offices of the US)

  Jun 2013 - Dec 2015

  • Worked on projects around site architecture, content inventory, site taxonomy enhancement, and enhanced content promotion.• Published content across various internal portals following established standards, including thought leadership articles on internal portals and Deloitte University Press (DUP).• Collaborated with Knowledge Managers and project contacts to collect and post relevant content on the knowledge portals.

  • Senior Analyst - Knowledge Management

    Sept 2015 - Dec 2015

  • Analyst - Knowledge Management

    Jun 2013 - Aug 2015
• 

  The Boston Consulting Group

  Jan 2016 - Jan 2017

  Knowledge Management Specialist

  Worked as a Knowledge Management Specialist within the BCG Knowledge Curation team which focuses on creating structured, reusable, and relevant content for the industry practitioners across BCG.• Mined through specified document repositories and extracted relevant materials based on the agreed approach and mining parameters.• Reviewed and evaluated extracted relevant materials; codified, storyboarded, and created relevant packages to enhance BCG’s IP.• Sanitized the curated packages per the BCG sanitization policy. Show less

• 

  JLL

  Jul 2017 - Aug 2021

  Team Leader, Knowledge Management

  • Managed EMEA Corporate Solutions (CS) pre-sales sales collaterals through the content management life cycle on various platforms, including SharePoint Online and Seismic.• Integrated content and repositories to create a seamless environment for storing and managing intellectual property.• Created and managed quick knowledge-sharing boards via enterprise social networking tools like Yammer and MS Teams.

• 

  Airbnb

  Sept 2021 - Jan 2023

  Knowledge Editor

  • Wrote and reviewed knowledge content, such as workflows, guideline documentation, and other types of content for the Safety Support Ambassadors.• Triaged and responded to content and workflow feedback from across the organization for the internal Safety team.• Collaborated on continuous improvement (CI) sprints to enhance knowledge articles for the Safety team.• Developed a process for CI sprints to help lay the roadmap for CI sprints for other service lines.

• 

  Equinix

  Jan 2023 - now

  Knowledge Manager

  Working as a Knowledge Manager for the Bid Management team to create and enhance the Response Library used by Bid Managers to achieve quick turnaround for RFI/RFP. This requires keeping abreast with the latest changes to products and services and teaming up with SMEs to keep the content updated as well as sourcing new content to the library.• Maintain & enhance the library of responses used by Bid Managers for quick turnaround of the RFI/RFPs• Work with SMEs to source content, rewriting the sourced content for easy consumption by Bid Managers based on content and brand guidelines.• Library administration: Optimize structure of the content library as well as defining content tags.• Manage the Q&A library through the entire content management life cycle.• Training & Adoption: Create training plans for adoption of tools and conduct trainings. Also, host knowledge cafes to provide a platform to address ongoing issues and gather feedback to create focused training solutions to aid tool adoption. Show less