Michael Lee

Experience

• 

  Walmart

  Jan 2001 - Jan 2011

  Facilitated training, directed floor advertising implementation and trained for Store Manager role.• Developed a comprehensive, custom-0tailored training program, successfully rolling it out to 300+ employees under strict deadlines and then flawlessly adapting it for all locations.• Exceeded 2007 sales plan and projected goals by 20% by employing effective sales and marketing campaigns.• Completed all store manager training programs to ensure smooth transition into Store Manager role. Voir moins Administered business operations, including front-end, employee retention/training, and financials. Maintained all store operations while management team was offsite setting up a new branch.• Planned and executed store grand opening events to exacting standards; retooled shift setups by creating a staffing focus group, reducing inflated headcount by adopting a quality over quantity employment approach.• Facilitated excellence in daily management of store hardlines, softlines and grocery operations.• Revamped procedures to manage merchandise reorganizations based on stock, sale trends and holidays.• Improved sales and store process standards, leading to increased market share and financial revenue. Voir moins

  • General Manager

    Jan 2008 - Jan 2011

  • CO-MANAGER

    Jan 2006 - Jan 2008

  • ASSISTANT MANAGER

    Jan 2001 - Jan 2006
• 

  Tom's Pawn & Wholesale Jewelry

  Sept 2011 - Jan 2018

  General Manager

  Manage all store functions in a fast paced high volume purchasing and sales environment.• Champion best practices to build, develop and manage a highly effective and specialized sales team of 10 individuals, increasing sales by 15% quarterly and driving improved sales support.• Awarded prestigious Rutherford County Ruthies award for exceptional business practices.• Develop unique, engaging ad campaigns and social media presence to increase customer traffic by 47%.• Drove a 10% increase in profitability in only 8 months within a competitive market, enabling exceptional customer service and analyzing business trends to provide critical operational insights. Voir moins

• 

  CEVA Logistics

  Jan 2018 - Sept 2019

  • Senior Operations Manager

    Jan 2018 - Sept 2019

  • Operations Manager

    Oct 2018 - Jan 2018

  • Operations Supervisor

    Jan 2018 - Oct 2018
• 

  SYNCREON

  Sept 2019 - Jan 2023

  • Assistant General Manager

    Nov 2022 - Jan 2023

  • Senior Operations Manager

    Jan 2020 - Nov 2022

  • Operations Manager

    Sept 2019 - Jan 2020
• 

  Google

  Jan 2023 - now

  Logistics Operations Manager