Experience

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  Cygnus business media

  Jan 1996 - Jan 2000

  Advertising account representative

  Prospected companies and procured new advertising business, provided editorial/copy assistance to co-workers and clients, attended trade shows and traveled to meet clients, consistently met/exceeded sales goals.

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  Sussex publishers llc

  Jan 2000 - Jan 2002

  Senior sales account executive

  Maintained/grew client base for Mother Earth News magazine, actively promoted and created marketing materials for each issue, and traveled to meet with clients.

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  Tiffany & co.

  Jan 2002 - Jan 2006

  Customer relations specialist

  Reviewed specifications, prepared detailed repair estimates for watches and jewelry, addressed and adjusted cost and repair discrepancies, while ensuring strict confidentiality in an intensely-paced, emotionally-charged service environment.

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  Nyc department of parks & recreation

  Jan 2006 - Jan 2012

  Communications coordinator- capital projects

  Served as point of contact between the general public and landscape architects, which included editing correspondence, signage and speeches for commissioners and management.

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  Emblemhealth

  Jan 2012 - Jan 2017

  Provider database management

  Performed ongoing database maintenance for provider contracts, and volunteered for group projects focused on troubleshooting.

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  Crewasis

  Oct 2019 - Jan 2020

  Business development manager

  Tracked social media and marketing effectiveness with detailed data analysis. Provided condensed industry insight for busy executives who would rather focus on their business, and leave the research to seasoned experts.

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  Metroplus health plan

  Feb 2020 - now

  Assistant director, claims operations

  Supporting the the team that manages a department with over 80 claims specialists. The health plan is a division of New York City Health + Hospitals, the largest municipal health care system in the US, serving over 1 million patients.